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"Spacious and near shopping street. Bed and pillows were comfortable. Only complaint is that it was hard to control the temperature of the shower head. Also, security wise can tighten as anybody can just go into the lift to go to the hotel levels. Otherwise, highly recommended "

"Good location for shopaholics. Hotel great. Buffet breakfast, anything you wish to eat. So far, the best I have visited in Shanghai. Service very thoughtful and helpful. Rich"

"Yes it was very good"

"Lots of options, however the food wasnt great and it was repeated over days "

"The room temperature was too high for my family but at the end the staff helped and fixed the issue. "

"Location is good to go to exhibit center. Breakfast option is limited and repeater. No dinner buffet during the week which is disappointing "

"Beautiful place, in the heart of Shanghai, walking distance to Bund. Staff are great! I’ll definitely stay here again."

"No bellman come to help us with the luggages until we come and ask. Receptionists are very unfriendly and unhelpful! Very very bad experience "

"I had a club room and would like to say that the staff in the club lounge were excellent in particular Alaia who went to find lotus root chips one evening because we had particularly enjoyed them at tea the previous day. "