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"Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!"

"strategic location at the middle of the town. staffs are super friendly and always go extra miles to assist. i want to thank you especially Mai from the front desk and Thao from the catering for their excellent service. signing off, Boo (Singapore)"

"DO NOT STAY HERE. We were hoping for a resort-style place to unwind for a day before we travelled to Sapa. We arrived at 6am hoping for an early check-in. We paid NZD90 for a night and were charged USD80 (NZD120) to check in early. Breakfast was sparse and tastes awful - this place had the worst selection we have encountered so far. The place feels eerie, like you're in a horror movie. Everything smells like cigarette smoke. The only other guests we saw were what looked like Chinese high rollers...

"breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained. "

"Staff was wonderful and location was good. Room was nice size for the price but dated. Room smelled musty but has to be because of the area and weather. Was a good place to call home base while we stayed in Sapa since you dont go there to spend time in the room anyway. "

"Watch out when booking this complex as they give you a room in their 2nd complex behind the front one so no view etc. Quite deceiving. The pool is a waste of time, no where to put your towel, no atmosphere & very cold. Would not waste my time staying out of the centre to stay here when better options for much cheaper."

"Front office staff was very attentive and helpful with tours and restaurants."

"For traveller who looking for halal food in vietnam this is the right hotel to stay..location is good not far from Cat-Cat Village as well as to shopping area. The room big and very comfortable..with 2 queen size bed..can fix around 5-6 people. Breakfast not much choice. "

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