Tìm khách sạn ở Quận Malvern Hills

"Brilliant Spa facilities and friendly & helpful staff "

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"Lovely staff, breakfast and facilities "

"Yes the staff was brilliant and the breakfast was very impressive"

"Excelente"

"Property was good. Room was clean but bed wasn’t the most comfortable. My room also did not have great service or wifi. "

"Was a really nice hotel room & reasonably priced."

"Great room cleaned everyday. Swimming pool warm and clean the kids loved it. Mr Chin on reception very helpful and gave advice about where to visit. Would come again. Restaurant could have more food choices but what was there was delicious"

"Clean and parking. Good"

"The main building itself looks great and the lounge and restaurant have clearly been updated of late and are very classy. The food in the restaurant was of a fairly high standard and the staff very friendly. The part that lets the hotel down is the standard of the rooms in the adjacent building. The view was really nice, but the rooms are very tired indeed, with the shower in the bath (albeit powerful) something of a relic and I had to bend down to use it. The bed was comfortable, however, the...

"Nice property. Quiet location. Clean room. Decent amenities and staff but not well equipped or overly friendly. Good breakfast. "

"It was a fine stay. We paid more for a better room which seemed worth it."

"Probably best to avoid this old and worn out hotel. Poorly maintained. Holes in the carpet. Shower curtain had holes. Mattresses are lumpy. Received fine for parking in their car park and they were unable to do anything. Even though the parking was included in the stay."

"Great place to stay. Well equiped gym."

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"You can tell the new owners have really invested in the hotel and with work continuing I can only imagine how nice this hotel will ultimately become. The public / entrance areas are extremely clean & welcoming and the front of hour staff could not be more friendly & helpful! The room, whilst slightly dated in terms of furniture was faultless, comfy bed, clean, choice of firm or ultra soft feather pillows (I felt this choice was a nice touch!). The Bar & Restaurant also looked pleasant but did...

"Lovely place to stay and first class breakfast. "

"Lovely staff great location would highly recommend a stay."

"Parking was good no comment on the bars as we didn't use it"