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"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"The staff were so kind - reception team never at around 0830 on my check in day with short dark hair and glasses checked me in. I had to ask for a early check in because I came for an exam and he was so attentive and arranged for a room to be cleaned and also treated me to some treats in the room to cheer me up and wish me good luck. This really made my whole experience of this trip so much better and I was so grateful for the empathy and kindness. The hotel itself was clean. Nice view of the lake. Comfortable beds. Good amenities in room. Continental varied breakfast. Overall excellent experience "

"We enjoyed our Stay The staff absolutely super could not do enough, situated ideal for the Curve theatre, Breakfast was good , The room was spotless all in all a very pleasant stay."

"When I went to my room and put on the sink tap to wash my hands the water was running brown substance even from bathroom. Was just told it’s ok as tank change, but Isn’t reassured with my concerns, wouldn’t recommend to be honest"

"Basic (as expected) but fine for one night and very convenient for the airport. "

"Stayed at the Forest of Arden Hotel and overall had a really good experience. The setting is genuinely stunning, especially in the evening when the deer come out, which was a real highlight for us. It’s clearly very golf-focused, so worth knowing if that’s not your thing, but it didn’t take away from our stay. The rooms were clean and comfortable, although starting to feel a little worn in places. The staff were friendly throughout, and I have to give a special mention for how well they handled my wife’s and son’s coeliac requirements. Breakfast was prepared separately from the buffet, fresh, and with plenty of options, which made a big difference. We felt safe and well looked after during our stay, and I’d definitely come back again."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"Lovely venue 1st time staying and will definitely be back"

"Clean room very convenient for NEC"