Tìm khách sạn ở Arab Saudi

"The front deck service needs to be improved. Overall great place but front deck service is from 3 star hotel. They promise just to make you feel they do something but totally ignore your request "

"Good "

"Good "

"Very friendly staff "

"This hotel price was high for nothing "

"I enjoyed my time here very much, with nice views, delicious food, great accommodation and service fulfilled my trip at Alula."

"Ideally located, clean spacious rooms"

"Déception sur le service pour un établissement de ce standing. Expérience mitigée. Si la propreté et les chambres sont à la hauteur, le service client est loin des standards attendus d'un 5 étoiles, surtout en comparaison avec dautre hotel ou j’ai séjourner a makah (5etoiles aussi) Les points qui posent problème : • Le service et l'accueil : Globalement, l'accueil est froid et peu chaleureux, du personnel à l'entrée jusqu'à la réception. On a parfois l'impression d'être pris de haut par...

"Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff"

"Great"

"Hotel parfait, le personnel hyper a l'écoute, grand remerciement a Enas qui a facilité mon Check-in. Autrement le check-in se fait hyper tard. Pour vous éviter de devoir attendre l'après-midi pour faire votre check-in. Heureusement que Enas était la, très à l'écoute! Merci beaucoup!! Je pense que je reviendrai dans cet établissement!"

"Good people, Good service, Clean and friendly"

"Pros: Hotel is spacious, the furniture in good condition, the carpet inside the room is clean. Cons: -The restaurant is below average I tried Iftar and decide not to try Sohor. Do not recommend dinning at the hotel at all even if it’s free. -Not easy to walk to holy mosque you have to take the golf car usually the waiting is 2-5 min and it takes 1-2 min to arrive then you walk down to the mosque. "

"In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping...

"It was a good experience, InshaAllah we will consider again for stay"

"Great location modern hotel. Reception could be better manned waited longer than accepted to check in and out during Ramadan not all counters manned. Room clean with good view of Makkah housekeeping also good. Overall very good stay good amenities "

"Very clean "

"Nice location, little out of the drama of mecca, Beautiful properly, Courteous staff. Amongst the staff, the Receptionist name Sister Ghadeer was so much helpful, very much client orientated and professional as well. Not forgetting the evening shift Baggage Manager Brother Nasir Uddin, nice fellow, kind , professional and willing to help at all times. Thanks to all the staff but especially those two were good. Around the corner from the property, a nice shopping area for basic need and...

"Clean room, clean environment, polite staff"

"The receptionist gave me a upgrade for free to a suite which was wonderful especially with kids having a bigger room was a bonus the staff were really friendly air conditioning was really good and got the room cold and haram was 15 mins walk which wasent to bad "