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"This hotel was at a great location, had friendly staff, and complimentary refreshments and music!"

"Great location and easy to get to. Quick walk and you're right downtown by all the bars, Bridgestone arena, and Country Music Hall of Fame. Room was very clean, and the bathroom was pretty large. Loved the bluetooth mirror!"

"Stay was good. Billing was wrong , charged for the complimentary water that was given for being a member of the Hyatt loyalty program It was rectified. "

"View was amazing! It would have been nice to have a bigger balcony you could sit outside & enjoy the view. Staff was very friendly! I would stay there again."

"Amazing amenities super new building and rooms. It was so nice to have a full kitchen, dishes and pans. "

"Love it"

"YES BAR HAD GOOD SELECTION "

"Rooms were very clean and spacious with two king beds. Front desk staff was very friendly and accommodating and the breakfast was good. We will stay here again"

"The hotel is older. The rooms are clean and comfortable, and breakfast was as to be expected. My only issue was the parking garage. The spaces are tiny and difficult to get into with all of the cement pillars. I got in at around 9pm and drove the entire garage looking for a spot. By the time I called the front desk my daughter was crying because she was so upset. They let us pull into a spot we technically weren’t allowed to park in. The whole thing was just needlessly stressful. I would not stay there again just due to the parking situation. "