Khách sạn Làng Downend và Bromley Heath

"This property is amazing! Free delicious coffee and choice of tea. Complementary hand wash, shower products and body lotion. Room was very clean, quiet and comfortable. The food at the diner was beautiful. Very helpful staff especially for getting the buses. Thank you and will definitely be back"

"Hotel from hell, all Night and all morning mysterious banging from all parts of hotel. Creaking banging all hours of the night. Couldn’t sleep"

"Lovely stay but next door guests made such noise until 2am 😭"

"n/a"

"Wonderful Stay Great Staff Excellent Spa"

"The property was spotless, clean, the bed and open area spacious, but the bathroom, especially the bath area, was not big enough to move around. The room temperature was colder at night. Breakfast was good, with a variety of choices; the gym space is small and lacks enough equipment. Most importantly, it is a nice place to get a quiet, relaxing break, and I would recommend it to loved ones and friends for a good staycation. Also staff were friendly and consider coming back in future."

"Really nice property in quiet location. Food was great"

"All was ok, room, cleanliness, amenities and breakfast. Comfy bed and pillows. Some very friendly staff, others not as engaged. Only criticism would be parking that we didn't realise would cost extra. It was £3.50 for overnight stay."

"We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms."

"This was our fourth trip from Canada to the UK and our fourth stay at Thornbury Castle. There is something truly magical about staying in a place so steeped in history. The castle’s charm, character, and atmosphere make every visit feel like a special occasion. The staff and service are consistently exceptional, making us feel genuinely welcome each time we return. It’s rare to find a place that continues to impress you visit after visit, but Thornbury Castle never disappoints."

"Amazing"

"This is a lovely place to stay with with bright clean and comfortable rooms at a reasonable price. The staff are welcoming and helpful. Breakfast was included and offered a good selection. There was waitress service and the dining lounge was pleasant. My only reservation is that there is no emergency phone number at night should guests need to contact staff but overall I would be happy to use this hotel again."

"Rooms need to be deep cleaned. I have stayed here for a few visits now and say the same thing. Please deep clean a room each week and the place would look amazing."

"The staff were great, there was room service which i was pretty happy about. I got pretty warm in the middle of the night though. The location was good, there are a few bakeries for breakfast."

"It's a great location, the soundproofing was good too. Only reason for three stars is because of the strange drip sound coming from my room, which woke me up a few times in the night. Other than this the stay was great. Comfy bed, excellent service and clean."