Search Hotels Near El Caracol, Cozumel

"We loved everything! The food was outstanding, but you should make reservations before the trip. The room was comfortable and clean, and we loved the two hammocks on the balcony. We took advantage of the free classes- salsa dancing, watercolor, weaving, stretching. The whole property felt lush and tropical, and we had so much fun exploring down different pathways. Be sure to visit the chapel on top of the hill! The only thing that surprised us was how expensive the basic spa services were, so we skipped those but didn't miss them at all. We would go back!"

"Family Selection was great for kids! "

"Our first trip and it was amazing, the staff was excellent, room was clean and cool, we were very well taken care of"

"The majority of the staff were very friendly. The rooms are nice and spacious. Hotel is a little dated. Was not impressed by the food on resort."

"Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!"

"We bought preferred club and it was not worth it. No top shelf liquor. They let anyone use the facilities. No night activity; very boring. Food was disappointing. I got sick on 4th day from food poisoning. My first time at Secrets and I was so disappointed. I have never been to a resort that I wanted to leave but this time I did."

"Clean and friendly , did not get the room I reserved ,😢 said they over booked "

"The hotel was as expected, functional and okay, but nothing fancy. We definitively got our moneys worth! The game room was great, as was the quick access to the scuba classes, but the food in the hotel restaurant was pretty bad. "

"Rooms were small but clean. Staff was extremely friendly. The entertainment staff I wish you remembered our name and was extremely nice. Actual if you stay for seven days, the guaranteed reservation at two restaurants otherwise it was buffet style.. pretty much the same thing every night it said they would change out one or two things. There were six in our group and five of us had diarrhea for 4 to 5 days six days were there I ended up getting strep throat… we spoke to valet about ordering pizza and they told us that yes we can have plenty of pizza delivered there so we went to the front counter to order the pizza and the management told us we could not yet when we left today people had pizza delivered… employees were extremely nice … we do not make everything forever. It would be nice to have a variety of different types of food on a daily basis instead of the same buffet."