Khách sạn Friars Cliff

"Restaurant excellent"

"Nice room with balcony and distant sea view. Unfortunately the weather did not allow us to enjoy some of the facilities on offer. Bathroom was pretty good with a shower over the bath. Controls were a little stiff and difficult, not at all intuitive to use but there was plenty of hot water. Bed was on the hard side but comfortable enough. My only complaint would be the distance between the bed and the wall making it difficult to get out, particularly at night. Not helped by the large picture...

"Leonardo at Charlotte place was an excellent choice pre cruise. Ideally located. The staff at reception were great at our check in and were extremely helpful with our luggage storage at check out and on departure to the cruise port. This will be our hotel of choice when cruising from Southampton in the future"

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"Unfortunately the hotel was not airconditioned as represented. Bad situation. The room was ok, small but clean. The bathroom was substandard by US standards."

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Loved it. Wonderful hotel in Christchurch. Staff were very helpful and we really liked the bar."

"Great staff and breakfast, just evelater only one not enough"

"House keeping was good. Room was small and pretty tired. Bath hand basin sink plug broken and toilet seat would not stay up. Staff polite but not very customer focused. Just did their job! Breakfast was disappointing. Advertised as ‘continental’ but fell short of what we were expecting. Parking good. Plenty of space"

"Lovely clean and tidy hotel. The rooms look refurbished and were spotless. We had the family room which was bigger than we were expecting. Two separate bedrooms and a bathroom. The staff were pleasant. Parking plentiful. Breakfast (eggs, hash browns, beans, sausages, bacon etc.) was included. Walking distance to the beach and restaurants/shops. Perfect for our stay."

"Very convenient location as it's at the center of the village but might not be suitable if one prefers a quiet place during the day because it's in a busy road."

"Very good location and staff welcoming."

"staff and breakfast superb"

"Excellent breakfast."

"The location was good and free parking. The rooms looked nothing like the photos. Everything looked like it was from the 80's and very worn. If we were staying longer than 1 night I would have tried to find somewhere better"

"Y"

"Beautiful location. A great base to spend a nice IOW holiday"

"The first problem was that we only had bath towels in the room and no others, but when we asked they brought them up. Then when we opened the sheets to get into bed, one side of the bed was dirty. The food in the restaurant was very good and they offered ice water anytime you wanted it. It was a great hotel to use for getting onto a cruise."

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