Khách sạn Garwood

"Great"

"I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright...

"We liked the location, for one night stay is fine, if you plan to stay more than one day you need a bigger room, otherwise the staff was friendly, room was clean and the place was quiet"

"Very nice staff, felt very welcomed and appreciated!"

"Great area to stay at we only stayed one night but it was very convenient. Very nice and helpful staff"

"The room was clean, nice bathroom with good towels, lobby was clean, staff were friendly and helpful. They were even able to supply a kettle and mini fridge. I'd definitely stay here again!"

"Clean room but the hotel needs more lights at the hall way. Elevators and the lobby area need to be cleaner. Great location."

"Buen desayuno y excelente ubicación"

"This is a great hotel. Wonderful view from our room of the river and downtown area. The hotel was clean and the restaurant attached is quite nice. Great location. Highly recomend."

"I have a lot to say unfortunately it was a bad stay. First we checked in and were not told of how to use our breakfast credit daily, we had to ask. The noise from the street and other guests was very distracting and made it extremely difficult to get a good nights sleep. We stayed at Citizen M last year, which was 100 times better! We were also told we could order room service the first night there and nobody answered the phone and front desk told us earlier that we could order from tv -...

"The room was clean, however there was no refrigerator, no drinking glasses, or other amenities typically found in hotels"

"Long wait times for 2 separate elevators to reach units. Price is high for what you get."

"The a/c was too noisy, which made it difficult to sleep"

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"We were there for the bike ride. They were very cool about letting us keep our bikes In the room and the lobby until our room was ready. Didn’t understand the room lights at all! They were either all off or all all on. Staff was very friendly. One could hear the subway underneath the hotel which was interesting. I only know as I am a light sleeper. You have to love NY, noise 24/7 "

"You’re probably looking at this hotel for the same reason I was, because it’s the only hotel in Manhattan that costs less than 200 dollars a night. It’s a little run down, my room had constant street noise from New York drivers constantly honking their horns on 6th avenue. But the hotel provides you with earplugs and a mask, I don’t know that there’s much that they could do about the noise. But it’s in a great location. 6 blocks from Penn station (trains to/from JFK and Newark), 4 blocks from...

"Overall very good! Only downside is there is no elevator. But we had a great time. Just something to keep in mind for older folks. "

"Great surrounding area but the rooms were honestly an 6.7/10"

"The service was great the room was amazing , the only issue we had was that one of the elevators on two different days , got stuck for a few minutes , and another issue was the WiFi never worked , no matter how many times we tried to connect to the WiFi , no matter how long we waited to connect , the WiFi would never work , we had to use our data the whole trip , but besides those two things , the hotel and the room and the service was amazing and a great location"

"Loved it"