Khách sạn Gatlinburg

"Clean room, update, location and amenities"

"The door for the patio was sticking and hard to open. The blinds on the door were broken. The cable for the TV was broken. Room was clean and comfortable"

"We had 15th floor ac struggled since its an older property. Maintenance personel tried there best but everything is old….. Everyone was nice but its a bit outdated."

"clean rooms"

"Great place to stay!! Staff was very nice. Lisa helped with our room acomidation. Very close to attractions. Mother Nature Fork drive is next to this location, it’s a very nice and relaxing drive up.."

"Staff was super sweet, friendly and helpful. Allowed our daughter to “adopt” a black bear that she got to take with her and keep. The room itself was more like a motel than hotel or lodge. The door did not feel secure, and some of the outlets weren’t working. The pool and hot tub was fine, but it has seen some better days."

"Good location"

"Not my favorite!"

"Clean and maintained well. Pool was small but the slide was nice. Breakfast was minimal and insufficient seating. Breakfast needed more staff to assist to keep up with volume of guests."

"It was a very well kept property. The staff were professional and very help when we had a problem with the fridge cutting off. The location was great…right off from the Gatlinburg main strip."

"What a wonderful place. Cabin was amazing, large rooms and beautiful patio with private jacuzzi, outdoor pool and beautiful golf course. 10 minutes from downtown Gatlinburg."

"Staff really helped"

"The property was very convenient to the main drag in Gatlinburg. Very clean and well maintained. The check in staff was very friendly and helpful. Would definitely stay here again. The only dislike I had was it took a long time for the water to get hot enough for a shower. It came out lukewarm pretty quickly but took a while to get really warm."

"The stay was nice. The views were nice. The staff was very friendly. The only 2 complaints is the bathroom is extremely small, the door almost hits the toilet. And the provided body wash was completely empty."

"Clean room, but nothing fancy. Smelled like tea tree oil when we entered so we assumed it was an effort to deter ticks since the property is on the river surrounded by forest. Bears 🐻 are common in the parking lot so keep food out of your vehicle. At the end of the strip so walking is a hike, but free trolley 🚎 service helped. Saw a very shady person in black on a corner without light walking back to the hotel at night. Definitely had a bad vibe and was on high alert, but overall family...

"Nice, pools, clean room. Friendly staff. Used shuttle to get around in Gatlinburg. Very convenient."

"The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!"

"Our stay was disappointing from the start. On the first night, there was a lot of noise both outside and from the room above us, making it difficult to get a good night's sleep. Unfortunately, our room was located very close to the check-in office, which meant there was constant foot traffic and additional noise. We were also disappointed that the room did not match the photos we saw on Expedia. It looked much different than what was advertised, which made the experience feel misleading. We...

"The room smelled like someone had taken a crap and didn't flush the toilet. The room was hot and didn't cool off until the next day. The refrigerator was turned off and we had to get maintenance to turn it on, of course it didn't get cool until the next day."