Search Hotels Near Gatlinburg Ziplines, Gatlinburg

"Exceptional "

"Everything was great "

"Room was clean and spacious. Staff reminded me not to leave food in car to avoid bear breaking into car xD outdoor pool won’t work since chilly weather. Doesn’t look okay to swim anyway"

"Hotel room and breakfast area was dirty. However staff was nice and helpful with an issue we were having. If you stay here bring body wash and hand soap bc they don’t provide them but the do provide shampoo, conditioner and lotion"

"Bed sheets were dirty, my car was hit in the parking lot and no cameras were available to see what happened. The swimming pools were closed online it didn’t mention that."

"Definitely one of the nicest hotels I’ve been to in a while! It’s incredibly clean and well designed, staff is super nice, the amenities are amazing and nice, the gym is really great, they have Starbucks coffee shop on the bottom floor in an amazing lobby, you really couldn’t ask for a better hotel!"

"The staff was very good. When I asked for my room to be changed to the 2nd floor for a better view,it was taken care of right away."

"Staff were awesome and really tried to make our stay better, which I appreciated. Unfortunately, the hotel itself is definitely due for a renovation. Our first room was not clean—the tub was heavily stained, there was hair on the wall and floor, and the toilet wouldn’t flush. We were moved to another room, which was an upgrade with a fireplace, but it still had issues. The fireplace had chipped rocks, the walls looked like they were mid-prep for painting, and the bathroom floor constantly had standing water with no clear source. We were on the 5th floor and the main elevator kept breaking down. At that point, we didn’t want to go through moving again, so we just made it work—but overall, the condition of the rooms really took away from the experience."

"Our room was clean except the floor looked like it hadn’t been vacuumed or mopped before our stay. We said something to the front desk about it and housekeeping came by and gave us fresh towels-not what we asked for. Other than the floor, it wasn’t a bad stay."