Search Hotels Near Guaynabo Performing Arts Center, San Juan

"The floor/carpet was super dirty."

"Amazing "

"This is my 4th time at this hotel and Im sad to say it might be my last. This hotel used to be a wonderful and lovely place and it felt high-end but it needs smart modernizing. The restaurant menus are lacking and dated. The rooms, in the surface, look pristine but there are hard water stains, unvacuumed carpet and a coffee maker that cannot be plugged in. Its just not worth the price and it is incredibly pricey. "

"Nice property at a great location. A little outdated though in places. Food options are limited "

"The hotel was very nice and the staff were plessant "

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication to Hilton’s attention, they basically replied “So sad, too bad.” "

"Extremely small room with no furnitue other than a bed."

"I am not one to post reviews often but was disappointed with our stay at Hotel Nest. I was in town for a bridal expo with my fiance and I wish this weekend wasn't tainted by our experience. We booked a flight plus hotel bundle through Expedia for two people from Florida to Puerto Rico. My aunt (who speaks Spanish and was translating for us at the expo traveled from the west coast of the island -- 2 hours) to help with our planning. Our plan was always for her to stay for only that night. When we got to the hotel we had to sign a policy of maximum 2 guests occupancy -- even for visiting! No where was that mentioned at booking. We were told we had to pay the equivalent of a full night's stay for my aunt to stay with us. But didn't offer us a room for her. This hotel has rooms with double beds, but only maximum 2 people? I would have booked elsewhere, had we'd known at booking - however it was no where mentioned on the Expedia booking process that only 2 people were allowed in each room. We ended up paying $200 and honestly felt schemed for more money. On top of that, there was still trash in the room, the internet / TV was not working, and there was no hot water in the shower at all. We mentioned this to the staff, who fought on our behalf to make accommodations for my aunt, the manager refused. We were also told the manager was going to call us, but never did. Important to note, this hotel is NOT IN SAN JUAN. It is in Rio Pedras, an area that felt unsafe, many homeless. "

"Located in a hospital. Exterior images on Hotels.com are misleading. Very difficult to find. Parking was $1 per hour, which was also NOT stated on Hotels.com. "