Khách sạn Guia de Isora

"I stayed at the The Ritz-Carlton, Abama with my husband and baby. On the second day of our trip, I contacted the concierge to request assistance with freezing our baby’s milk ice packs, and a member of staff came to our room to collect them. At checkout, we requested that the ice packs be returned to us. We were informed that someone would bring them down shortly, so we waited in our room for nearly an hour for an update that never came. Eventually, we went to reception ourselves, only to be...

"You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met...

"Très belle suite avec une vue magnifique ! Petit déjeuner au top ! Superbes piscines. Ne pas hésiter à profiter de la navette pour aller sur la plage en contrebas. "

"Le logement est propre mais ne correspond pas du tout aux photos déception dès l'arrivée"

"Excellent hotel. Staff are amazing. Plenty of choice in the buffet. Particularly enjoyed The Beach Club restaurant. Pools are heated and there’s always loads of sunbeds available. Pool towels are also provided. Enjoyed the evening entertainment and bar staff always walking around ready to fetch you drinks. "

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"Lot of noise in the evening and the food was poor for the price"

"Charmingly authentic old style hotel. Relaxing courtyard and excellent dinner menu. Our host was welcoming."

"Go there, trust."

"This is the best hotel I have ever stayed at. It is absolutely stunning and worth the value paid."

"Excellent hotel"

"Great hotel, bathrooms need modernising."

"Stayed at Hotel Alta Montaña and it delivered exactly what you want from a mountain base. Clean, quiet, and well run. The staff are genuinely welcoming, not just polite, which makes a difference when you’re staying a few days. The views are outstanding, especially sitting above the cloud layer at around 1,400 meters. From a cycling standpoint, the location is hard to beat. You’re essentially on the climb the moment you roll out. You can head straight toward Teide or descend as far as you like...