Khách sạn gần Hồ H and H tại Kansas City

"This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated."

"Room"

"Stayed for 3 nights for a convention, was glad for my choice as it was economical and convenient for my needs. Good breakfast, Good staff. Room was clean and hotel restaurant was good."

"We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt,...

"So much so that I would suggest staying at another hotel. I arrived about an hour early for check-in and asked if my ride could use the ladies’ room. We were told they did not have a public restroom, and the attitude from the male front desk employee was unnecessarily rude. When I returned later around 11:00 PM to check in, no one was at the front desk, and I had to wait for the attendant to unlock the door. I was assigned a handicap-accessible room, and when I asked if I could switch rooms, I...

"Elevators were very dirty. Our room was cleaned each day but the 2 other people traveling with us didn’t even get them cleaned after asking for them to be cleaned. Location was good. Some staff were great and others were just unfriendly and unhelpful. This feels like a 2 star hotel and that is being generous. 1 of the rooms we had found a bed bug."

"Thanks for everything tbey were so helpful"

"A pleasant stay"

"New and clean. Has washer and dryer. Next door to our destination place."

"No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out."

"Great hotel"

"A nice quick and easy stay."

"This property was really well maintained. Do not sleep here if you are particular about your bed. The beds are horrible, hard, and hard uncomfortable. They feel like an RV mattress."

"I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!"

"They should do daily clean to check often to customers needs"

"We were without water our entire stay. We could not use the bathroom, take a shower or have hot coffee. No amends were made at all. We paid normal rate for a Hilton Hotel and had no water. We will not stay here again."

"My sister and her son and cat stayed here on their way home from Florida and said it was great for a good night’s sleep. The cat enjoyed it too."

"Clean room and breakfast!"

"The overall experience was amazing and the breakfast and dinner options were good!"