Search Hotels Near Hawaii Nature Center of Iao Valley, Wailuku

"My room was very very old. You can see, feel and smell it. They asked me more money if needed to upgrade it which is very pathetic. Nothing mentioned on property details on Expedia. Air conditioner was very noisy. Parking was a mess. Considering the overall quality, I'm scared to try the in-house restaurant. Beach is useless. Overall it's a waste of money. "

"Expedia overbooked our king overview but the staff upgraded us. Staff was great!"

"We enjoyed beach view from our room and balcony. It was an amazing experience to sit down and watch the ocean early in the morning. Resort location is in the center and everything close by. Room was clean when we arrived and had all basic kitchen stuff that we needed. Definitely we will stay at this resort again. Property is old but they keep clean. Bed is very comfortable. "

"Convenient"

"Needs updating especially for the price "

"Young man who checked us in was unbelievable, great at his job. Food trucks availability was unique and smart. Shuttle and knowledge of airport workings the best. Only downfall was the fire alarm went off for a small fire which was put out. The man at counter checked rooms and on us. He remembered I build, I told him the fire alarm panel was in silence and arrest mode. It will go off again it did. As we checked out the person who was trying to fix and reset panel showed-up 7 hours later and no one knew where the FCAP was. Its ironic how the man who checked us in at the front counter who I would pick as the manager over all, knew where it was but was already off shift change and the new person knew nothing and said that person was on lunch. The recap is the man who checked us in, knew the property, took control of the situation, guided hotel workers and firemen to solve a situation that could have emptied the property. It was a life safety event that could have cost Marriott a good amount of money. The property was great, the man who checked us in went above and beyond his title and made me think Marriott is a great place to stay."

"Great bed"

"We enjoyed our stay in this condo. The space was very clean, and the kitchen was well equipped—everything we needed was there. Both the bed and the sofa sleeper were comfortable. A few things to note for future guests: the unit does not have elevator access, so carrying heavier suitcases or groceries up the stairs can be a bit challenging. Also, while the hosts were consistent with sending out general emails, communication felt somewhat one-sided. After the first night they reached out to ask how things were, and we mentioned an issue with the shower head, but received a reply on the day we checked out. We also didn’t receive the check-out information the night before as expected, so I emailed to request it. The information arrived, but there was no acknowledgment of the missing check-out details or the unresolved shower issue. I also called and left a voicemail requesting a slightly later check-out time, but, again, did not receive a response. Overall, the condo itself was comfortable and well maintained, but clearer and more responsive communication from the hosts would have made the experience even better."