Khách sạn Hethersett

"Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable"

"Room very clean and comfortable, polite staff, good gym"

"Everything was 1st Class. Service excellent and food of the highest standard possible. Very pleased with our stay."

"部屋は広く､スーツケースを広げても全く問題ないが、鍵がかかりづらく、また隣ではなく向かいの部屋の開閉の音が気になった。今回は立地第一条件だったので、満足だが、狭い階段の上り下り､スーツケースを持っては大変だった。 部屋の設備としてティッシュくらいは置いてもらいたい。"

"Deglected and uncared for.No hot water toilet wouldn t flush.Tiling broken .Door lock broken.Furniture in bedroom ripped and broken.Staff uninspiring.Food just O.K.Very disappointing."

"Just had our second stay here and looking forward to our next one. Room was very clean and comfortable and lovely and warm. Big super king bed and very comfortable. It's handy having the Bar and Restaurant on the same property if you don't feel like going far....we had a nice meal there and the young Bar Man there was just brilliant, could not have been more helpful and caring. Tea/Coffee/Biscuits replenished each day. Breakfast was very nice with plenty of choice. All the staff were extremely...

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "

"Room was great. Staff were all very accommodating. Zara is a rock star!!!"

"Friendly staff, clean rooms and good food"

"The room was very clean and tidy. On the booking it didn't say there breakfast, but when I got into the room there was a lovely breakfast bag. The car park was small but was adequate. I would recommend it to anyone who would like to stay there. Also the staff were very helpful "

"On the positive side, communication was excellent with quick replies via WhatsApp. The bed was very comfortable, the room (Parisian Garette) looked cosy, and the nearby café had friendly staff and nice cakes - pastries cold though. Unfortunately, there were many small issues that negatively affected the stay. The pizzeria, café, and spa are advertised as hotel facilities but are actually separate businesses, which feels misleading. The Wi-Fi was advertised as 25+ Mbps but only reached around...

"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

"Excellent find with a wonderful host. "

"We enjoyed our return visit, thank you!"

"Hotel met our needs + nice being able to use health club facilities."

"Nice views"