"Very lovely location and very remote and safe compared to the rest of the town. The waterfall house is a full house with all amenities and is an absolutely fabulous place to stay.
The cabins are cute and we had the place to ourselves but if we visit the big island again we will be sure to reserve the waterfall house for the full stay because it’s just so wonderful!
Staff was very helpful, peaceful, clean and quiet."
"I couldn’t watch the tv the first night till I pull out the plug then it worked I was in #9 my brother was in #1 his air conditioning didn’t work at all blowing hot air for 2 nights when I got in my room the first day I step on a Roach in the bathroom lucky I had a slipper on. Other then that every thing was good"
" rooms very clean, had afternoon drinks at the bar,staff helpful in showing us all the breakfast, lunch, dinner menus. We had a very late lunch and it was to close at 400pm. We wanted to try the fish and chips and staff was very accommodating even though it was close to closing the lunch menu, fish/chips excellent, fish so fresh!! we're coming again for fourth of July weekend for our anniversary and looking forward to our trip again!!!"
"There is no Air Conditioning, only ceiling fans in the bedrooms. The shower in the lower level is all hot or all cold, nothing in-between. Tried to adjust for five minutes with no luck.
There is not onsite staff to check in or out, but there is someone living onsite."
"Family run inn on the second floor of a historic building. Newly renovated rooms with A/C, comfy bed, and easy self-checkin. It was perfect for our one night stay in downtown Hilo."