Khách sạn gần Hồ Hoàn Kiếm tại Hà Nội

"Since the moment we booked our room, Ms. Camelia “Lần Phương” has been so helpful from our arrival to Hanoi with airport pick up to booking our tours and checking up with us during them. We absolutely love the hotel staff team, they had helped drive us to the post office for us to send stuff back home and even used their own motor bikes to drive us there. The staff treated us like family, they were so friendly and so attentive. My family and I have traveled through many hotels in Vietnam through...

"Smukt og lækkert, alt var rent, service var god. Vi fik ordnet vasketøj, lidt dyrt men rent uden klamme parfumer. Rooftoppen er hyggelig, søde medarbejdere. "

"Great location, value, rooms, and excellent & helpful staff. "

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"First of all, we found it in great location and enjoyed stay. All places just around the corner. We surprised of this hotel decoration, setup - super new and comfortable: huge bed, nice view with balcony, big bathroom with bathtub too. Cozy restaurant served buffet breakfast also unique food of Hanoi like Pho and banh mi. Unforgettable are amazing staffs there too, they offering exactly you think and needs. Definitely we will be back here. "

"Nice rooms and extremely nice and supportive staff. Breakfast was excellent. Busy street but quiet inside and a stone’s throw from the Cathedral. "

"We had a marvellous time at this hotel! It was stunning, clean, and served excellent food and drinks. The service was perfect, we felt like celebrities! The staff were very attentive, and we would like to particularly thank Trang who ensured we had everything we required to make our stay special and complete. The spa was of a high standard, the treatments were very good and the staff really went out of their way to make sure we were relaxed. The location is perfect for exploring the area."

"Great hotel, great location and absolutely fabulous staff"

"The staffs are friendly and love to assist us in every way. The location is great near to all visit place."

"The staff here are so thoughtful, helpful and hospitable! They’ve been helping us plan our tours and coordinate with different operators for our pickup and travels, going as far as packing us complimentary sandwiches for the road. Mia, Angela, Cindy and Jolly are friendly and eager to provide us with an amazing stay and experience in Hanoi. The hotel is beautiful and new, and the location is also ideal for exploring the Old Quarters, I would highly recommend staying here :) "

"Good breakfast, good location "

"Khách sạn nằm tại khu trung tâm , đi bộ hoen 100m là ra đến hồ. Phòng rộng rãi sạch sẽ. Đặc biệt là rất yên tĩnh để ngủ"

"The hotel has been downgraded than the last time i stayed in 2 years ago. No baggage assistance, no free parking (in old town so may be normal). But the receptionists is friendly. "

"The hotel was first class very clean so good organised lovely food. The staff was so helpful and friendly.Excellent location walking distance around the city."