Khách sạn Hook

"We had a two night stay here for our anniversary. Cannot fault anything. Staff are so friendly and helpful. Room was comfortable and immaculately clean. Breakfast was a great experience lots of choices from cold and hot options. Lovely garden to sit and relax. Had a lovely walk along the canal. Overall a great experience. "

"Beautiful room. Very clean. Plenty of parking. "

"I had individual attention from Oliver and Peter. Very quiet. Bed was very comfortable. No meals, but there are options nearby."

"Niets op aan te merken , daarom komen wij hier graag , dinner als ontbijt prima, Mooie lokatie en landhuis"

"Overall a lovely stay with friendly staff and a good breakfast. A nice room and very clean. The only downfall was the shower water was really hot, even on the lowest setting. Having a shower wasn't very enjoyable, which was a shame as the bathroom was really lovely with a rainfall shower head, but I had to stay out of the stream and splash the water on me. But we did mention it to them on checkout so hopefully it can be easily resolved, because the hotel was really nice. Unfortunately parking...

"Just an overnight stay when travelling. Everything was very good including the evening meal. Would stay there again"

"Quite underwhelming given the advertised photos. The rooms were dated and felt closer to a budget option such as a travelodge. A disappointing stay to say the least."

"Beautiful property and had an amazing visit. Pity the property doesn’t have Aircon in the rooms. With the current heatwave it made it very hot inside the building . I understand it’s because it’s an old historical building and there are restrictions."

"This is the 2nd time I've stayed here at The Raven and it certainly won't be the last. The staff are all fantastic, friendly, helpful, and even though they are all busy they are all really cheerful and take time to interact with you. Yes, admittedly the rooms look a little tired and dated, but they are clean, have everything you need and more importantly I sleep like a log here as the bedding is lovely and the beds extremely comfortable. Plus, staying on my own here as a female traveller, I felt...

"great"

"Very friendly and helpful staff. Room cozy and clean. Food good too. Would recommend."

"The property once looked beautiful, but now looks sad. The outside has signs of neglect. The common areas are better than the bedrooms, but still show signs of needing improvement. Our room was uninspiring and the bathroom clean, but tiles and ceiling in shower mouldy. The toilet seat was stained! Breakfast was ok with a small selection of pastries, cereals, juice and cooked items. But tinned mixed fruit and plastic bread not good! We stay in hotels a lot, but this one would not be recommended...

"We were given a handicap room when requested to change they said that’s what we booked. I do not ever recalling a handicapped room."

"Fine"

"We loved the older Country Club charm. It was beautiful to look out at the water from our room and walk to the castle ruins. The dining is charming as well! Great spot for quietness. We will come back!"

"Overall, my experience was positive with a few minor drawbacks. My room was located in a separate building, just above the gym. There were no lifts, so this could be an issue for people with mobility issues. The room itself was on the smaller side but had everything I needed for a comfortable stay. The bed and pillows were really comfy. However, one downside was the loud music coming from the gym. Even though my room was two floors above, the noise was noticeable and a bit disruptive at times...

"Had a great stay. Customer service was excellent, the breakfast was really good, and the hotel was very clean. The location was perfect, very close to the station and convenient for getting around. Overall, a really great experience."

"The hotel is an oasis of peace in a beautiful Surrey town. The staff were very helpful and the grounds are beautiful. The breakfast was excellent. However the room was not as luxurious as the photos had led us to expect. Also curry night needs to consider English tastes, the korma was so spicy I could not eat it, very disappointing. Overall I would recommend the hotel as the situation, grounds and staff were brilliant."

"Runnymede is a great hotel near Royal Windsor. The hotel has great amenities and entertainment. Food was good but in both restaurants the food could have been served hotter. It was warm but questionable!"