Search Hotels in Hotel Zone, Puerto Vallarta

"Let's start with the check in. It took us close to an hour to check in (they had me in one line then moved me to another line that was not for check in and then placed me back in the original line making me lose my place due to new comers being in line) and the girl that did our check in seemed to have an attitude, went through explanation of activities EXTREMELY fast and was basically no help at all. The rooms were well kept and clean with a nice view to the main area. The queen size been barely fit my wife and I. I'm certain it was a full and not queen. Another issue you should all be prepared for: WATER PRESSURE. There's virtually no water pressure at all and we were left basically showering with driping showers. The food was above average with a wide variety and the waiters were very attentive (except one lady that basically acted like we were forcing her to be there serving us - but she was at the ceviche restaurant on location). Also, quality/ taste for drinks will vary depending on which bar you get your drink from. I ordered a margarita at the main pool bar and it literally tasted like it was mixed with rubbing alcohol. I couldn't drink it at all. But the drinks at the villas pool bar were excellent. Night and day difference. Pools and activities are great. You have 3 pools to choose from and direct access to the beach. Overall, I think this place has needs major upgrades and can be incredible if done. "

"The food was not great. The hot food was luke warm. Resort was small so easy to get around . Our toilet would not flush most the time and had to spend time requesting it to get fixed three times . Staff was great very friendly "

"Nice pool with comfortable seating. Nice views. Friendly staff. The fair across the street had loud music until 11pm. That was because it's a long weekend. The room was large and modern."

"First time at this resort, came with a friend for one week. The staff is amazing. Bartender Rodrigo up in the Sky Lounge went up and above with his service. Our room was clean and comfortable, but we did not get any hot water the entire week. The dinner buffet could have offered more choices, it was the same everyday. I would not stay here again, but it was a good experience overall. "

"Great pools! Beach area was great! Staff was excellent!"

"It was ok. You get what you pay for"

"We've been before and the property is getting tired. Any given evening at least one or two restaurants were not open. Food was ok, nothing special. Especially if you have stayed in real PVR and not an all inclusive. The PVR food scene is insanely good. Disappointed. Our daughter and boyfriend had a great time so that made the trip worth it! "

"The food was terrible in the buffet however the Al a carts were good. The resorts over sells day passes which makes it way to busy and not easy to get chairs. The birds at this resort are absolutely insane and all over the food even in the buffet. Overall I would not recommend this resort. "

"Room was dirty everything was run down terrible experience at this resort would never come back to it took an hour for maintenance guy to come up and get our hot water fixed the ac sucked was so damn hot in the room "