Search Ranches in Joaquín Zetina Gasca

Beautiful hotel my only two criticisms are when you go to the pool you are not told you have to book the beds it’s an idiotic system I have expected to see Germans running down at day break with towels but staff do it My other bug was constant tipping of people I always tip end of stay if it was good service but to be asked for a tip was just not right Management very good in listening to my complaints Overall great hotel but to be honest it’s a long way from town if you don’t have a car your...

We had a brilliant time at Ventus Ha Marina. It's nice and spacious, with three hotels in the complex and access to all of them and their facilities, so there's plenty to explore. We were given a free upgrade to a big room with a bathtub, spotlessly clean with loads of bits provided. We don't have kids ourselves but you could easily see why it's a good spot for families. The adult-only infinity pool was a real highlight, especially at sunset. Lovely chilled atmosphere throughout, we felt safe,...

The staff and the hotel are excellent.

Huge property and the cheaper Zen section is actually the nicest, at least in term of the public areas. Service was outstanding, utterly faultless and the food was gourmet level and way above what you'd expect of an all-inclusive. Great location just a 5 minute taxi ride from Playa Del Carmen. Highly recommended.

Power goes down so the AC. No back up power supply for the AC. That was the only thing.

i thought it was not too far from the Airport to the Hotel . The hotel kept in contact with me . as i required shuttle service to get to the Hotel. Breakfast was great , staff where great.

Perfect for a short stay close to the airport. Convenient shuttle transfers worked perfectly with minimal wait time on arrival. Confusing instructions provided through hotels.com but clear on their website. Room was spacious and clean. Breakfast included which was lovely and well serviced with takeaway coffee. Only stayed 1n stopover so did not leave hotel.

Excellent

Amazing staff, amazing view, comfy beds. All in all excellent choice in the area.

Staff were friendly rooms cleaned daily great hotel

Amazing stay in Playa del Carmen, checkin was fabulous with Luis (all staff were friendly and helpful), room was spacious, modern, spotlessly clean - hotel is quite new and very tastefully decorated. Lovely rooftop pool and well equipped gym on the ground floor. No restaurant service after breakfast but we knew that and there’s a lot of food choice around. Situated just off 5th Avenue, seconds walk to shops and restaurants at the quieter end of town. We would recommend a massage at Veronica’s...

Exceptional service from staff, very good food, especially from all day dining in Aurora. Clean a well functioning room. Decent sound insulation. Thing to notice - very soft mattress. Still rather comfortable sleep. One thing to be aware of is that in frint of the hotel the entrance to the water can be troublesome in a presence of even small waves. The safe bay is some 15 minutes walk along the beach.

Beach view

Staff excellent, food nice & good variety of offerings. Sun lounger situation could improve for non upgraded members.