Search Hotels Near Maatallah Mosque, Marrakech

"It would have been nice to have bottles of water replaced in our room every day we stayed, rather than just day 1. Our toilet was not flushing so reported it and it was fixed straight away, only thing was that the bath mat was soaking wet and they left it on top of the bed! When we arrived we were not greeted with complimentary drinks as we saw other guests were greeted with drinks (Moroccan tea). I needed help with a restaurant booking so approached the front desk, the First Gentleman I spoke to I felt was abit abrupt with me! so spoke to another one instead who was very helpful. I would have loved a long floor mirror in our room rather than one hung on the wall as a decorative piece( but could not even look in it as it was high up). This is not a complaint but just something I experienced! I would definitely book this riad again as it was so convenient to a lot of the places we visited, very clean, breakfast was enjoyable and we really enjoyed our stay. The staff were polite and helpful especially the guy who took our suitcases from us midway on the way to our taxi ( as he just took other guests to their taxi, and saw us) the poor man nearly got run over by a motorcycle but he was not hurt!"

"Mohammed is a super kind host! He was super communicative & helpful. We needed a taxi for our 4:30am flight and he coordinated a taxi to arrive early! The place was a little tricky for our initial driver to find, but it’s very nice & spacious. Definitely worth booking! "

"Clean hotel, calm, big room, helpful staff...."

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"Good quality hotel, nice facilities for families and good food. A little way out from the medina but just about walkable. Or a short taxi ride. M Street next door has some good eating options if you want to stay close to the hotel and save some money."

"Super accueil, belle chambre, nous avons été traité comme des reines, merci beaucoup! "

"Excellent location next to Palais de Congres. Restaurants onsite were excellent but no real options within walking distance if you’d like to eat out. Taxi to Guliez is reasonable and numerous, and there’s lots of options there. Likewise to Jemaa el-Fna square and other tourist sites. 10min to MAK airport"

"My room was freezing cold. Unfortunately the radiator from 1920 didn’t work. The engineer made 4 trips with different tools at 11:00 at night but still couldn’t get it to work. I slept in my clothes. The shower was lovely but seriously flooded the bathroom with 3 inches of water. My chicken dinner at the Asian restaurant was undercooked which is a recipe for serious illness and rice was $15 extra. Not great value for your money. .the security was oppressive until I understood why and then it was much appreciated. The comped my drink but still "

"I would not recommend it!! "