Search Hotels Near Manhattan Bridge, New York

"Friendly"

"Since the last time I stayed at the Moxy, no more than a year the hotel has degraded visible… the gym for instance which is one of the amenities I enjoyed the first time I stayed is poorly taken care, the water filter showed sign of corrosion and it was not working. The room hygiene was also questionable, the toilet poorly cleaned and floor was also dirty. Towels were limited. After this I do not think will be staying again at the Moxy."

"Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier. "

"Everything was perfect, I would definitely stay again. "

"A main reason I selected this hotel was based on the listing cover photo showing the rooftop deck. When we checked in we were told that was only accessible to the guests who were staying in a special suite. Felt this was misleading advertising. That aside, the hotel was clean, room was large and staff were attentive. "

"LOVE staying in FiDi! This hotel is centrally located to everything I love to see! Second time I’ve stayed here and will definitely be back this fall!"

"Great Location, room and view were nice, close walking distance to subway..Would highly recommend"

"I really wanted to give this hotel a higher review because the room was nice and the location was stellar. However, the staff and their policies were so frustrating to deal with, I had to lower my score. The evening and night staff were cool, but the daytime staff were rude and made the trip pretty miserable. Simple request like later room cleaning, swapping out dirty towels for clean ones, lowering the temp on the thermostat, etc. were met with a hostile attitude and a refusal. We came from the west coast so when housekeeping came pounding on our door the first morning at 9:30, it felt like 6:30 am to us. I politely declined a cleaning that first day and was then told (rudely) by the front desk that our request for later cleaning times were denied. We ended up not having our room cleaned for the entire week we stayed there. The room was crazy hot and stuffy and was pumping heat so we tried to turn it down via the thermostat (something that most all hotels allow guests to do). Well, their thermostats require a code. We called down to the front desk and asked for a code. They said they couldn't give it to us but that someone would come and make the temperature change for us. That never happened. We ended up avoiding the front desk staff like the plague during our stay because every interaction was so infuriating. The evening staff were nice and gave good restaurant suggestions, etc but they would defer us to the day staff for most other things, unfortunately. "

"Clean room nice staff "