Search Hotels Near Memphis Kiddie Park, Cleveland

"Under pressure the staff remained very professional "

"Everything was great except there was no sanitizer in two dispensers in the lobby area "

"The property was clean. The room was clean. The parking lot was clean. The window shade didn't go up, it stayed down. The room blower ran continuously, it couldn't be turned off. The bathroom door was poorly hung, and didn't close properly. The bathroom door was painted very poorly. The mattress had a plastic cover that reminded me of a child's bed or a elderly nursing home bed for frequent bedwetters. The refrigerator was clean. The microwave was clean. "

"Clean room pool but no staff only two people worked there. We were given the wrong room and they didn’t have enough roll away beds one person had to sleep on floor. Someone warned pool/hot rub had way too much chlorine and they were right my kids eyes started burning. Asked for the chlorine test records and she said they only tested levels on weekday and had no records of the levels. Don’t swim at this place. "

"I would NOT recommend this place for a stay. It was a stay to play for our team and everyone had a terrible experience. None of the food service listed on the website was available. No breakfast, no dinner, no bar, no snacks/drinks. The pool was closed. My room had black mold on the shower curtain and the safety latch for the door was broken. One of our families helped with a medical emergency and the phone didn’t work so they couldn’t call the desk or 911. The hot water was off and on. There wasn’t always someone at the front desk to help. I’m not one elevator was working and it would not always open up when you arrived at your floor. The airport shuttle looked like it had seen better days. This hotel has a lot of potential but it is not being taken care of. I will say that because of all the issues one of the staff members allowed us to use the dining and bar area for our team bonding and for the parents to all hang out and eat food we brought in. They also allowed us to use a cooler in the back. We were greatly appreciative the allowed us to do this. "

"We absolutely loved our stay. We attended the Cavs game and it was literally a walk across the street. Valet parking was a plus. We did visit the restaurant/bar and the food was great. All staff members were very pleasant. We will definitely be planning another trip soon."

"The rooms weren't very tidy at all....not worth the price."