Khách sạn Montpelier

"I had a very big issue staying at this hotel where I felt like the front desk did not seem to be willing to accommodate anything or go above and beyond other than just standing there and checking someone in and I will be reaching out to corporate as well but on one of the last days of our stay I had a window washer outside of my bedroom window on the sixth floor and was not even notified about the services being done so I came out of my bathroom completely naked to find a man standing outside my...

"Everything ok"

"Staff, clean facility, breakfast and coffee availability"

"Bugs"

"I liked nothing. I left less than 1 hrs. There"

"There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed."

"Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!"

"I was impressed with the cleanliness, specially the breakfast area"

"Great breakfast and friendly staff. Sheets were soft and beds comfy. Can't ask for more."

"Location is great if you’re going to Kings dominion. Otherwise there isn’t much there. Hotel itself was good for 2 star hotel. The smell was difficult to deal with. Everything smelled musty and stale. We only stayed one night so it was somewhat tolerable. I don’t know if there would be better options. Everything looked about the same quality. We did feel safe and that’s important."

"The Best Western person (Keith is his name) managing the breakfast process and area was outstanding. He does a phenomenal job and is a "behavior" model for all Best Western employees. I will stay at this property again because of this impressive person."

"Desk person on the evening of the 2nd was not very helpful. We had to wait in the lobby over 20 minutes to get a room. Desk person said she was waiting to hear what room was clean. Once at our room, tried to get the TV to work; it turned on but we couldn’t get a picture. After 30 minutes of trying, attempted to call the front desk. Only static on the phone. No one answered. Went back to the front desk, same person there reported TVs were new and she couldn’t help. No one from maintenance to help...

"The water preasure and temperature were amazing! The bed was soft, pillows plush but that frame was loud! Haha. It's on the nicer end of what you'd expect from a truck stop motel of that price but it was one I'd go back to."

"Staff charged my card twice for a supposedly card on file. I understand for the card on file for damages, but twice? Then, the following day, they charged my card again for the room after booking it through Expedia. To make matters worse, there were cockroaches in the room. I advise you to stay at your own risk, as I will never return to that establishment and flag the double transaction you made at check-in. If you’re going to collect a deposit, a hold, or for the room, you should clearly...

"Very quiet"

"Not a ton of amenities but it’s been updated. Very clean. Good enough for one night after being at King’s Dominion all day. Would not do a long stay here but it’s fine for what we need. Slept great. Mattresses were comfortable."

"The room was spacious and comfortable. It's great that there's enough counter space in the bathroom. We liked that some of the furnitures are modular and reconfigurable to our liking. We also enjoyed the convenience of having the nice breakfast without having to leave the hotel."

"My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine."