Khách sạn Nappa

"Lovely hotel,food was good,staff helpful.Would definitely stay again."

"Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner."

"Lovely, clean and friendly. I would have liked an earlier breakfast option due to work."

"Beautiful stay, lovely food , breakfast was great"

"I did not get to stay at the OVO, I booked the wrong date (my error), but having paid Expedia for insurance that would alow me to make changes to the booking, the venue wanted to charge a handling fee that was 100% of the room cost. seeing that it would have cost me the full room cost on top of whatever the actual day would cost me I decided not to cancel and to book elsewhere."

"We were welcomed from first entering the establishment, we stayed in room 2 and the room was excellent with all amenities and comfortable bed. Food was excellent. All staff were very helpful and friendly. Would definitely stay again if in the area."

"Small room but perfect for what we needed for one stay following a trip to watch footie in Burnley. The lady on breakfast service was very kind and friendly and we all enjoyed the breakfast - would stay again and great we could bring the dog too"

"Lovely old hotel in a v quiet location- needs money spending in it but a good place to stay for a night"

"Beautiful location with spectacular views. The room was very spacious and nicely decorated and the bathroom was stunning. Breakfast is very good and they offer both buffet and full cooked options. The things that let it down were more to do with the poor staff attitude that we encountered at Sunday lunch and when I tried to check into our room. They didn’t seem interested in helping us and didn’t get our stay off to a great start."

"Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time."

"parking is great and 2 ev chargers"

"Great staff friendly and helpful, nice relaxing atmosphere, very nice breakfast, only two very small suggestions would be nice to have longlife milk sachets or similar in the room save having to go down stairs and ask for milk,and could do with a shelf in the shower no where to put shampoo ect when showering"

"Really lovely and super helpful staff!"

"I booked a standard ensuite double room but upgraded to the Tudor Suite. I chose this hotel because it is hundreds of years old, which is something we don’t get to experience much in the USA! The hotel obviously has all the charm of such an old place and would be awesome for a romantic getaway (although I was traveling alone on this trip!). There is lots of parking, which is free. The bed was very comfortable and I had a good night’s sleep in quiet surroundings, as the hotel is located in the...

"The staff were very friendly & helpful, the food in the restaurant was excellent & the hotel was very comfortable. We will certainly stay here again. "

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"The hotel and lake setting is beautiful. The spa is too expensive when you are limited to only two hours when it is extremely quiet."

"We stayed in a room at the rear of the property. It is clean, but very dated bathroom, decor, upholstery and carpet. Really needs a complete renovation. It was a very hot evening and a ceiling fan would be useful because there is not a lot of room in the accommodation for a free standing fan. The sun is on the room all day. Food excellent and staff very courteous."