Khách sạn Làng Netley Marsh

"Great location, staff were friendly. Room wasn’t cleaned very well so we came back to dirty cups, wet and stained surfaces and only a partially made bed after our day out. Generally the rooms were nice but no soundproofing, you can hear talking from rooms above and extractor fan going on etc"

"Rooms were nice and clean, check in swift and staff friendly. Had the worst nights sleep of my life though. Had to move rooms at 12am as couldn’t get to sleep in my first room due to a constant drone sound from a pump in the building. Reception staff moved me immediately. Finally settled down in the new room only for the fire alarm to go off at 2am. I’m sure my experience would’ve been fine had it not been for those problems"

"Very clean room, very large too. Breakfast had a large selection, but no cheese at all and only scramled eggs, no sunny side up or hard boiled. Coffe was very good."

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"Front desk staff great Excellent breakfast"

"First of all, the room was silent, which is a huge positive. Really quiet and peaceful. The ‘king size’ bed is an insult to customers intelligence. Pushing two single beds together and calling it a king size should be criminalised. Properties like this are charging premium prices for facilities, and then providing some hashed excuse which barely ticks the boxes. The internet access is generous and works well. Parking is confusing. Do you pay or not? The shower head was broken and both the bath...

"Loved it. Wonderful hotel in Christchurch. Staff were very helpful and we really liked the bar."

"No air conditioning"

"Lovely stay. Staff are friendly and helpful . For breakfast there is a great variety to choose from . We had a lovely four poster bag of my on to the garden , bed was super comfy and it was a nice peaceful sleep . Would say that some of decor is looking a little tired and maybe due a refurb but that said our stay was wonderful. Thankyou"

"One of our rooms was very hot and loud because it’s near the extraction fan from the restaurant. Another room where my parents stayed, the heating was on (during a May heat wave) and the tap/showering water was boiling hot with no cold running at all. The staff came to check, said there are no spare rooms to switch to because of the bank holiday weekend. They called the manager, promised to give me an answer, but then I saw ran to her car and never showed again. I asked another staff member....

"1"

"Really friendly and helpful staff. Great hotel would highly recommend"

"Great staff and breakfast, just evelater only one not enough"

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Stayed quite a few times here. The bed on this occasion was not in a good state. Both bases on the double bed were sagging in the middle so it was not good occasion"

"The staff were excellent. Had an issue when first arrived and this was resolved immediately."

"Helpful staff, very clean. A bit further from town center but on great bus stop routes. Would stay again but know that there was low water pressure and no refrigerator."

"Great hotel. We had an evening meal there and the food was fantastic. Rhodri on reception could not have been more welcoming. Will stay there again."

"Great guest care from start to finish"

"Ok location. Breakfast is good for the price."