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"Staff is wonderful"

"The rooms aren’t carpeted and when we walked in there were some obvious blobs of food stains on the flooring, feeling like they hadn’t been mopped well between stays. No amenities like coffee, Netflix, etc. and shower/bath was old and cracked and didn’t drain well. Great location, comfy beds, house keeping came daily while we were out and restocked towels, made beds. Walk next door to grand centrals food court rather than get hotel breakfast. "

"The room was clean and spacious considering most hotels are closet spaces. The elevators took forever between the 3 of them and 40+ floors…the wait was crazy."

"Staff was absolutely amazing and hotel is clean and gorgeous. We enjoyed our one night. "

"Good location, clean, comfy bed, "

"Clean room and nice area. "

"Great view and service"

"The hotel has significant construction work going on, which we were not made aware of prior to our stay. We arrived to the sound of pneumatic drilling, with the staff on the front desk all wearing ear plugs. Work was happening 9am to 5pm everyday but Sunday, so sleeping isn’t a problem, but it’s not particularly nice to have to effectively walk through a construction site to get to the elevator. And it meant relaxing in your room during the day kind of impossible (even for us on the 5th floor). Overall the hotel was a decent base for exploring NYC, but had we known about the construction work we would definitely have utilised the free cancellation policy and booked elsewhere. "

"One of the best nyc hotels I have stayed at. Everything from my room to the open lounge areas to the food and staff was just perfect. I can’t wait to stay here again. Felt like an extension of my living room. "