Khách sạn North Randall

"Very bade"

"Pool was closed 😢 but great people"

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"This was my first time staying in a Best Western. The hotel was clean, the staff was friendly and they went out of their way to help you. We had to leave before breakfast but they had muffins and yogurt available for us. Shuttle to the Cleveland airport was on time and we were dropped off right off at our airline door."

"Good place to stay"

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"Beautiful older inn, we went here for a getaway and really enjoyed our stay."

"Staff was nice"

"The public areas and our room were clean and well maintained. The bed was very comfortable. The breakfast offerings were varied and easily accessible, and the breakfast area was pleasant with sufficient tables for singles or groups. The staff were kind and helpful."

"Very good."

"Clean room and friendly staff"

"Great place. Always stay at the Streetsboro location every time I travel to Ohio, which is at least twice a year. Friendly staff, very accommodating, great breakfast, always clean and quiet. My favorite front desk person is Jacob. He is always so kind and the one front desk person, that has been working there for quite awhile. Kudos to Jacob!"

"I go to University Hospital in Cleveland, OH every two weeks for cancer treatment. We drive in at night from Indiana to get to my early morning appointments. We got in at 10:30pm to check-in to our prepaid room. Staff let us know check-in was at 3pm and ask why we were so late. The hotel's computer at the front desk was down, staff was unable to fix it and said technical support would take too long. Staff was able to find our reservation on a paper list with a preassigned room number and...

"The room was NOT as advertised. And not just mildly different, it was not even remotely comparable! It was dirty. The doors were taped shut. The curtains were wet and falling off the window. The sofa was filthy and falling apart. We asked for a refund and were denied so we just left."

"It was nasty!!! Dirty nasty just would never stay there again!!!!"

"Horrible hotel! And they try to keep your deposit."

" The room was very clean, quiet, the breakfast variety was excellent and the atmosphere friendly and relaxing. I will definitely stay again on my way back through. "

"The rooms were smelling of smoke. The hotel manager knew that due to renovation half the rooms were smelly and refused to give us a room in the other half. With the heat and smokey environment it was not a pleasant experience. Further they were out of breakfast at 8:00 AM even though they advertise as 6:00-9:00 AM. No one was around to help with the food."

"This was an amazing place to stay. For one the historical factor and the preservation of the home is unique and beautiful. It is in a great location and within walking distance to many museums and the italian district with other food options close by as well. The grounds are well kept. There is parking on site so that is a plus. Small bar and an outdoor patio area which is secluded and pleasantly quiet. The breakfast was way more than just your average continental breakfast and well prepared....