"The view standing outside the resort is beautiful but the upkeep has fell off. Customer service all around is horrible. We had issues with plumbing when we first checked in and they didn't send someone til the last night we was there. We went 3 days with bad plumbing. Customer service at the front desk barely answer the phones. We had to walk down to the front desk just to get ahold of someone. When we first checked in our room, the room was not properly clean and the sheets and counters was dirty. We requested extra sheets, towels and wash cloths and they didn't arrive until 2:00 a.m after calling the front desk the third time. They didn't even knock on the door to let us know that the sheets were dropped off. We didn't see them until morning. I also had to walk down to the front desk to get tissues for both bathrooms because they just simply will not answer their phone. Went to Walmart to get cleaning supplies to properly clean the room and wash sheets and towels that were already there. Upon washing the sheets and towels there was mold in the washing machine dispenser where you put liquid washing powder and I have pics to prove it. Overall, we just didn't enjoy our vacation there and will not return. Our original booking was for 5 nights but we canceled after the 3rd night because we didn't enjoy our stay. We decide to finish our vacation at the Marriott resort and we're having a blast right now. The rooms here are clean. Bar here is great and the resort everything!!!"
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