Search Hotels in Otay Mesa, San Diego

"The receptionist was very helpful "

"Clean clean clean!"

"Rooms are dated, clean. Great location and staff and had everything we needed. "

"The staff is incredible. So attentive & kind. They go out of their way to be helpful. The property is spotless and they clearly have pride in how the hotel is maintained. My significant other left behind a piece of durable medical equipment. The staff was so helpful in retrieving it. The views and the location can't be beat. Stunning from many angles. I can't say enough good things but mostly it is the staff that brought us back 2x's within the same month. "

"Nice family friendly resort. Outdoor pool and common areas really nice, and good for all ages."

"Pool was fantastic the staff absolutely amazing "

"Expensive parking!"

"The room was really comfortable, in the perfect location, and with easy to access/secure parking. The pool area was clean and safe, and everyone was very friendly. "

"Very disappointing experience at the Sheraton San Diego Resort. I booked a Marina Tower room specifically for the view and location, but at check in I was placed in the Lanai Tower and told it was an “upgrade.” It absolutely was not. The room had no view and was far from where we parked. The staff discouraged me from switching rooms and told me the hotel was fully committed for the night, which made it seem like the Marina Tower rooms were oversold. After parking, we had to load our luggage onto a bell cart and drag it across the property while managing two kids, one of them a toddler. It took a long time to even find the building and room. They eventually moved us to another room, but our bill included extra charges that had to be corrected later, including an extra person fee and another room charge that should not have been there. While those were eventually removed, guests should not have to carefully review their bill to avoid being overcharged."