Khách sạn Panajachel

"The hotel was clean, nice and spacious well maintained. However, the staff on the front desk are not friendly nor trained well. Although the property is not cheap, we didn’t feel welcome. We arrived to the airport and spent five hours in the taxi to get to the hotel on the lake. It was 2:00 o’clock, traveling all night and half a day, still, the front desk staff refused to give us our room although it was ready. They said they don’t give the key before 3:00 o’clock even if the room is...

"The staff was amazing, we had a great stay, they let us stay an extra night on short notice, and let us keep our suitcases at the hotel for the day. They also let us check in a few hours early. Very accommodating and the free breakfast is really good! All fresh. I would really recommend staying here, and it is a short walk to the boats. Staff is amazing!!"

"Un hotel muy bonito con excelente vista y las habitaciones muy cómodas y está cerca de la avenida principal la Santander"

"Hotel is clean , location is quite inside the street."

"Incredible hotel with the most beautiful gardens and best views of the lake and volcanoes!"

"Bad service Breakfast not served ! Bad location! Staff doesn’t speak English Noisy No elevator !!! "

"Beautiful place close to lake Atitlan"

"Bonito"

"The staff is always very friendly and ready to help. Breakfast is a plus and the Guatemalan coffee fresh and hot."

"Excellent"

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"

"Perfecta para llegar con tu familia de paseo"

"We stayed one night. Wouldn't have stayed more than that. I didn't even want to take a shower. Beds were dirty. I told the lady about it at the front desk and she just said she would tell the cleaning lady. Pool was dangerous with weird angles. Shower had tiles missing, and water would come out without fully closing the water valve. Would not recommend."