Search Hotels Near Pioneer Heritage Center, Shreveport

"well maintained, quite room friendly staff a little far from hotel to casino entrance."

"This location was a miss for us. Location was poor, unfortunately the area is a little rundown. We were greeted by the unhoused in the area while circling to get to the hotel. The Boardwalk is pretty non existent, as everything is mostly closed down. Downtown area is also pretty closed and rundown. The hotel was unfortunately scarcely staffed. The works appeared "unhappy". I was unhappy with our room location as mentioned it upon checkout but no amendments were made, she acted as if I never said anything. I mentioned it again and again, no response. She just sat the card on the counter and said use it at the elevator. No directions to elevator, no mention of amenities, no checkout time. Room cleaning was pretty good, no major complaints, except the fridge still had food from last occupants. Only 1 set of towels. Called to ask for more but kept getting put "on hold" eventually went down stairs to request. Our "neighbors" were extremely LOUD you could hear them several doors down and they were across from us. 5pm, 8pm, 10pm, 2am...still loud...it was someone's birthday and this was once the "party room". Called but again...put on hold. Went down stairs to have it addressed and the response was one word..."ok". No microwave in the room and no supposedly none on site..which I highly doubt, the staff has to have a break room ..so a "not for public use" would be better. Casino poorly ran as well, dirty, out of cups for drinks, no waiters, machines don't accept $1. Not recommended"

"Everyone was friendly at check in, but they were understaffed and had people waiting. The room was very clean, but dated. Bed was uncomfortable and the pillows were flat. We went to the sports bar and it was delicious and we he service was great. Overall the stay was good."

"there is no steak house, the buffet is horrible, if you want to time travel back to 2000 then this is for you the staff is awesome but nothing else about the place is worth 1/4 of the price paid trashy trashy trashy"

"very clean room Aniya at check in was extremely nice"

"The hotel was dirty. We had black mold on the wall which was the bathroom on the other side. Had a man following us around the casino and couldn’t find any staff or security to help. Would never go back!"

"First time at a bed and breakfast so can’t compare but the staff was great and they offered plenty of snacks and drinks. Only complaint is the room was a bit too warm for us. We were upstairs in a small room."

"Room as decent. Upgrades looked rushed. Great location. Close to restaurants and shops. "

"Stayed here because nowhere had great reviews and this was the best of the bunch. Not good. I understand only making up the room every other day. We stayed for 3 days and it was never made up. On day 2 and 3 we told housekeeping right near our room that we were leaving for the day and the room could be made up, only to return with nothing done. In addition, the room has no ventilation, even running the exhaust fan in the bathroom continuously. The room was always extremely humid and the AC never reduced it. All of my clothes were damp when we packed to leave. Would never stay here again."