Search Apartments in Playa del Carmen

"Great staff. Very clean rooms. Beautiful place, with excellent entertainment."

"Friendly staff, good food overall fun experience "

"Very clean and beautiful amenities. Food was amazing, all the restaurants and the buffet were very tasty and loved to find authentic Mexican flavours. Pools were very well cared for, a little on the cooler side but very enjoyable. The aqua park was good just wished they had more for the bigger kids like a bigger slide. My 3 kids loved the ice cream parlour and my husband and I loved the nespresso bakery, what a treat having good quality coffee 24/7. Kids also loved the kids club, though I did wish they had a little more sports. The entertainment was also great for families. My only suggestions would be to improve the bedding as the sheets were not very comfortable and neither were the pillows. The rooms were well appointed and we enjoyed the jacuzzi. Another thing we missed was lively music by the pool. It would’ve been great to have more Latin music and dance. We had great service throughout and specially appreciated the pool side and entertainment staff. Omar and Venecia were also very attentive. Most of the staff were very warm but we found some to be a little cold and very focused on the tip. Overall wonderful experience and we already can’t wait to be back. "

"Food was great! Good entertainment "

"We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to be made in living room but just ended up doing it ourselves with sheets provided in closet) "

"Great spot!"

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our questions and being attentive to our needs. Every day there were plenty of activities to keep the kids busy and entertained. We would definitely come back 😊"