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"This property is in a great location with a free shuttle to Banff and Lake Louise. The property is old and very well used. The "

"Easy location to get to, quiet room, up to date rooms, great value for your money."

"Staff were nice upon arrival, they omitted my complimentary drinks from Expedia I had to ask for. Room was clean, quiet. The restaurant was very busy and service very slow. Overall for the airport I would recommend "

"Clean updated rooms, always love the poolside rooms, super friendly staff as always"

"This is a very welcoming property with excellent, elevated hot pools, a great sauna and sitting area. The staff supplies you with all the accoutrements for pour over coffee in the your room. The rooms are cozy and efficient and don't leave you wanting for more. The underground parking is easy and isn't an extra cost as most places are these days. The resteraunt has fabulous food and all of the staff are friendly. Can't recommend the Otter enough."

"Did not expect the room to be made up for only two night's. But they did and was appreciated. "

"Loved the pour over coffee. Hot tub was amazing. Great hotel. "

"this hotel provides good overall basic a ccomodation"

"Great"