Search Hotels Near University Hospitals, Cleveland

"The breakfast was good. The only issue I had was the ac in the room was extremely loud and the room door was hard to close. Other than that the property was excellent "

"Hotel room needs work the ceiling was cracked all the way around the room and shower. Room was very dusty and there was left over candy bar behind the bed. "

"Parking is easy. Unique hotel. Simple breakfast options. "

"I reserved a King bed room, upon arriving I found out it was on the 2nd. floor, I am disabled meaning I don't do steps well, When I said something to the clerk she moved me to a ground floor room that had 2 full size beds, hardly any room to turn around, 1st. thing I noticed was there were no towels-washcloths-shower mat-hand towels, back to the desk I went yes they gave me a complete set for two people, we were staying for 2 nights. Our toilet wouldn't flush, back to the desk again, a man came down and said it had come undone, it should them be fine, NOPE my husband continued to take care of it for the remainder of our stay, no phone to call office in our room! No breakfast on Sunday,. Only Yogurt and granola bars on Monday. Coffee and cups in room but no coffee maker. no hair dryer, our only waste basket wasn't emptied., housekeeping never stepped foot inside our room. The ramp into the lobby is extremely steep and could use a railing. The lobby is very deceiving to the guest rooms."

"The room was not clean at all. Dry crusted food in the microwave, stained towels that looked used, used bar of soap in the tub, sticky spot on the bathroom floor that had collected dust and dirt, stain on a pillow, didn’t look swept at all and we even came across a small dubia cockroach in the bathroom. When I went to complain, someone was already doing the same and when she walked away the lady at the front desk rolled her eyes right in front of me."

"Sofa bed was worn down to the springs. Closet door fell on my son. Not clean "

"The pool was closed and it was advertised as an indoor pool. The heat blew out cold and I froze at night I could not get warm they did not have ice "

"The bathroom was dirty. Area is dirty. Booked because our reservation at another hotel was canceled last minute and could have slept in my vehicle. "

"It was nice. The room was ok and the staff at check-in were fine. The fitness center was very hot and despite asking a few times, no one was able to find the thermostat much less turn down the heat. The front desk staff seemed un-perturbed by the fact that she told me to turn it down, but then couldn’t actually find the thermostat herself to do so. I just pretended I was working out on a hot summer day! :-). I’d stay there again but suggest paying a little attention to small details."