Khách sạn Upper Helmsley

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"Nice little cottage at a decent price, lovely owners. Bed was comfortable and it was useful having a kitchenette. Place had a few problems (such as the shower making the whole room wet and the extractor fan being broken) but was generally ok, but would have liked it to be cleaner (blood on headboard, hair on pillow, mould in shower, rather dusty in places, fridge could have been cleaner and tv handsets looked a biohazard!)"

"Disappointing. The entrance into the hotel needs updating, you walk up steps to a corridor?? Then turn left to reception. Several desks with people to greet you but nothing felt special. Fridges & shelves with food felt like you were in a one stop shop. Stayed on the 3rd floor & the room felt very neglected. All surfaces were dusty, no amenities it the bathroom other than bottles stuck to the wall. No robe or slippers which I felt for the price point should have been included (although I knew...

"Greeted well upon arrival and smooth check in the room was just too hot though unfortunately no air… breakfast was okay."

"I enjoyed my stay! Room was clean, location is good and staff was friendly and professional!"

"Couldn't have been happier with my experience"

"Charming National Trust Queen Anne House now hotel. Excellent service, good food and magnificent garden. Rooms pretty decent and deserving of 4 stars. Very pleasant two day stay."

"Good location and clean room. Bathroom sink bad design so water splashed onto counter, also no towel rail near sink. Breakfast buffet was mediocre and rather disappointing."

"Lovely hotel, comfortable, clean, nice food, friendly staff, cool records to play, free sweets n chocolate.. Marvellous!"

"The room and hotel worked for what it was offering! I enjoyed my stay and the staff were very friendly and helpful, but the door to the room I was staying in wasn’t working properly so I did run into some minor issues there. Other than that, it was very smooth sailing! Would recommend!"

"Was a beautiful stay, the room was really clean, the property well maintained. Wouldn’t hesitate to book again or advise anyone to stay ☺️ thankyou!"

"All good . Quiet location Superb breakfast The Fat Abbot is very good too"

"The staff at reception and in the Bar were particularly welcoming and were excellent at customer service. Villi in particular, on reception."

"Everything was excellent"

"Great hotel. We used the baggage drop off before and after checkout which was a really helpful option. Room wads comfortable and clean. Bar area was comfortable and late opening hours convenient. Breakfast was fab. Loads of choice for everyone. Would recommend and eould stay again as very convenient for York City centre."

"Excellent location, good room and shower, we would definitely stay here again. My wife and I liked how it was just a quick walk to the Shambles kinda area and also the trains while still being in a nice quiet area. Staff were all friendly and helpful, breakfast was really nice, if we come back to York this is the first choice for us"

"We only stayed at Ashbourne House for one night and it was very nice. Lovely room with a Comfortable bed, great shower and towels. Plenty if tea and coffee, and if you ran out you could get more from a dish on the landing also a sweet treat if you needed it, which I thought was a nice touch. It was a bit away from restaurants and the main shopping but public buses stopped just down the road and was easy to catch and came regularly if you didn’t have a car. If you did have a car there seemed...