Find hotels in Upper Lighthorne from 1.898.257 ₫

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"Good for the price "

"Loved this stop. Great central location. Staff were friendly and helpful. Room was very clean, quiet, and comfortable. "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"Staff were amazing. This hotel was clean & tidy. Food was delicious. Breakfast arrangements were made early for us as had a competition to attend. "

"The staff are lovely and the rooms are clean and well-equipped."

"The room was clean and tidy and represented good value for money. Weekend car parking was free and check in and check out was speedy. The whole atmosphere was friendly and the staff were very good. Bar food and drinks represented good value for money/ There were no boathooks in the room which could have been a problem during wet weather. There was also nowhere in the bathroom to hang wet swimwear. There were insufficient wrist bands available for the pool area meaning we did not have locker access and had to take our belongings poolside."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"If you like decent coffee included in breakfast dont take this option. Breakfast was edible but that was jt and the beds were so soft and uncomfortable, the air con doesn't work properly either "