Khách sạn Upper Lighthorne

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"It was very exciting staying in a castle. We had the family room which was very quaintly laid out with a single bed in its own part of the small turret, through a stone arch. The staff were incredibly welcoming and helpful. Breakfast was served in a box in our room with loads of choice, and fresh produce in a mini fridge which was lovely. The area is stunning. We took a lovely walk along the path leading directly from the castle, and enjoyed our breakfast overlooking the hill. It is an...

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"I had no breakfast but liked the car park "

"Lovely comfortable room and bed Sunday roast was excellent. Would definitely go back."

"Good value food and breakfast very nice freindly staff good price for my quick stay over to go to the N E C car show "

"Lovely room and staff efficient and friendly "

"Amazing vibe, beautiful, clean, super good food! "

"Exceptional and host was very very helpful ,room was clean and tidy and hot tub amazing We will be back !!!"

"Excellent clean and tranquil hotel surrounded by farm land. Staff were friendly and helpful would highly recommend somewhere to stay for a relaxing retreat. 5 minute drive to the centre of Stratford upon Avon and easy to get to. "

"Everything was perfect. You won’t find better!"

"Had a nice night at the George. Staff in the pub and restaurant were great. The room was large and comfortable. Bed was huge. Managed to park opposite on the public pay& display but parking could be an issue "

"Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory. Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation,...

"Perfect, affordable, lovely location. Spotless hotel, so cosy modern and light. Lovely welcoming host. I couldnt find fault. Comfortable, memorable stay, i would happily stay there again."

"Very nice"

"Breakfast very good"

"Weren't to a local wedding, needed a room and bed for the night. The hotel was great with a night porter and a decent bed. Breakfast the next morning was first class."