Khách sạn gần Công viên chó Virginia Lake tại Reno

"The windows in the North Wing don’t open and the non smoking room gets filled with the smoke from the casino. I was charged a resort fee that Expedia did not list and was refunded because I mentioned it. Not great and would not go back. "

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Staff was very kind, helpful, and easy to work with during my late check-in. The room was super clean and the bed was comfortable. I’d totally come back here for another stay!"

"Would not go back there. "

"The room was really clean and one of the nicer rooms we’ve stayed in, we liked the themed floors and the fact there’s a cool 7th floor space with plenty of things to do is awesome. Will definitely stay again."

"Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. "

"This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either."

"This was a great stay, walkable from the airport. Great breakfast and friendly staff"

"The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom."

"Quiet, clean room. Breakfast was excellent."

"Our room was not cleaned during our stay. Since there was a sign on the bathroom mirror indicating it would be cleaned every other day we were surprised when it wasn't done. We asked why it wasn't clean and were told we needed to request that service. After pushing the issue, we were then told that we had a do not disturb sign on our door which wasn't true. "

"TV didn't work, someone had to come fix it twice, phone in the room didn't work, water didn't stay hot in shower, bedspread had a cigarette burn in it,"

"Clean bathroom, well kept"

"Just awful. The staff was friendly, but overloaded. Sheets were gross and had cigarette burns. The room smelt terrible."

"Barley any employees around. It’s a virtual check in so you’re not talking face to face in person. It’s face to face with a computer. The room itself was clean and fine for one night. The property is sketchy. "