Khách sạn West End

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"Dinner was OK. Reservation staff was excellent. We did not receive breakfast ( the reservation clerk said that we would get a to-go box) because we left before the breakfast began. Bar was fine."

"Room service was offered, but no delivery to actual room! Bar/restaurant was inadequately staffed and poor service as a result. "

"Beautiful hotel. Stayed 1 night. Bed was comfortable. Room was very quiet. Can’t be the convenience of it. But don’t order the pizza. Sorry but it was disgusting. Wines were fabulous though."

"Room and service was good! Staff @ Breakfast were very helpful"

"Clean rooms, good food"

"Very good"

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"I've stayed at the hotel many times in the past before it became a Warner hotel. Although the facilities are still excellent I was a bit disappointed in the quality of the food in the Market Street restaurant (both evening meal and breakfast). Perhaps it was just that the previous standard as a business hotel was higher than current. We also could not get air-conditioning working in our room ((2021) this appeared to of been a problem for a number of the visitors."

"Room had a damp old smell, bed was comfortable and breakfast was good."

"Nice Hotel clean convenient friendly staff"

"Very clean place, spacious room , staff was friendly and helpful, drinks from the bar were excellent and breakfast was great well I will stay there again. The only downside was the £5 charge for room service"

"Stayed one night. Did not get to experience any eateries. Used the Hoppa Hotel shuttle to and from LHR - very easy quick ride. Check in was good. Our room was very clean, comfortable and spacious. We are flying back to LHR in September and will definitely book this hotel "

"This is a beautiful hotel in a wonderful setting. The hotel has recently been refurbished to a very high standard. There is ample seating outside which is great on a summers day,The grounds are kept beautifully. The hotel is an old building, unfortunately no air conditioning in the bedrooms due to the age of the hotel, but fans were provided, as we visited on the hottest day of the year. The hotel is very welcoming, all staff are very friendly, polite and helpful… a special mention to Helena on...

"Convenient location, friendly staff"

"The room didn’t have air conditioning, which, combined with the hot summer weather, made the room uncomfortably hot, impacting sleep quality. The room’s windows don’t open fully so this also provided little relief."

"Good room."

"Very hot in London AC in room did not work.if you want amenities, you put down deposit for use of iron, hair dryer, extension cord. No phone in room to call front desk for anything. Reading light by bed not working."

"A very nice hotel with versatile spa facilities, good restaurant in splendid Ascot area"