Khách sạn West Heath

"The room was very clean and the staff was lovely"

"Great welcome, great service throughout. Spacious room, clean and very functional."

"Good food and drink. Comfortable room."

"Rooms were nice and clean, check in swift and staff friendly. Had the worst nights sleep of my life though. Had to move rooms at 12am as couldn’t get to sleep in my first room due to a constant drone sound from a pump in the building. Reception staff moved me immediately. Finally settled down in the new room only for the fire alarm to go off at 2am. I’m sure my experience would’ve been fine had it not been for those problems"

"Our stay was fantastic, room was fab, pub is lovely , breakfast and pub food was delicious, staff were amazingly friendly, great location. 100% recommend"

"Nice homely pub with rooms.Very quiet and convenient for Newbury.Good breakfast"

"superb pub, lovely rooms, quiet location "

"Only a very short stay but very comfortable and a beautiful building"

"Really nice old country style building, nice bar, gardens, close to the train town centre. Didn't eat but smelt good. Room comfortable and clean as new. Will definitely use again."

"Beautiful 1-night stay at the hotel. Very prompt check-in. Made use of the swimming pool facilities. Our room was very nice and recently refurbished. Staff were very pleasant and helpful. Excellent breakfast. We will defo stay again. First class."

"Nice enough it’s a room at the services, would use again"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"We had a two night stay here for our anniversary. Cannot fault anything. Staff are so friendly and helpful. Room was comfortable and immaculately clean. Breakfast was a great experience lots of choices from cold and hot options. Lovely garden to sit and relax. Had a lovely walk along the canal. Overall a great experience. "

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...

"Great place to stay on business"

"Stayed here for Royal Ascot. Hotel was great and a short journey to the racecourse."

"This was one of the prettiest places we've ever stayed in. Breakfast was delicious and personalised, wonderfully renovated pub and hotel rooms. Staff were really friendly and great pub to enjoy a drink or eat in. Comfortable, quiet and extremely relaxing with added bonus of bath and sash windows which opened to look out at the front of the property. PERFECT!!"

"I loved the room’s view, cleanliness, and amenities."