Khách sạn West Heath

"The room was large and spacious with everything we needed including a coffee machine The parking was easy and the breakfast was just what we needed the following morning."

"Nice homely pub with rooms.Very quiet and convenient for Newbury.Good breakfast"

"The room was very clean and the staff was lovely"

"Beautiful hotel and amenities."

"Rooms were nice and clean, check in swift and staff friendly. Had the worst nights sleep of my life though. Had to move rooms at 12am as couldn’t get to sleep in my first room due to a constant drone sound from a pump in the building. Reception staff moved me immediately. Finally settled down in the new room only for the fire alarm to go off at 2am. I’m sure my experience would’ve been fine had it not been for those problems"

"Found the place expensive £7 a pint, and £13.50 for a breakfast, which we didn’t bother with.Also the room I paid for double room with an extra single bed, had been given to someone else, which by the way I had phoned up two days previous to verify I had.Staff I spoke too were nice, but I would never go back there."

"Lovely hotel, conveniently located, clean and friendly staff."

"Great hotel. We had an evening meal there and the food was fantastic. Rhodri on reception could not have been more welcoming. Will stay there again."

"Great welcome, great service throughout. Spacious room, clean and very functional."

"Good food and drink. Comfortable room."

"We had a two night stay here for our anniversary. Cannot fault anything. Staff are so friendly and helpful. Room was comfortable and immaculately clean. Breakfast was a great experience lots of choices from cold and hot options. Lovely garden to sit and relax. Had a lovely walk along the canal. Overall a great experience. "

"Francesca was very helpful, I could store my bags, lovely old but modernly convienienced hotel."

"The hotel was very practical and clean. The breakfast was ok and food selection was limited but as you expect. The stand out point was the professionalism and courtesy of the staff who couldn’t do more for you."

"This was one of the prettiest places we've ever stayed in. Breakfast was delicious and personalised, wonderfully renovated pub and hotel rooms. Staff were really friendly and great pub to enjoy a drink or eat in. Comfortable, quiet and extremely relaxing with added bonus of bath and sash windows which opened to look out at the front of the property. PERFECT!!"

"Love the location and the excellent service, it's a lovely place to stay. However sadly our toilet wouldn't flush properly."

"We stayed as part of a wedding party and were in the Hepburn suite. It's a beautiful wedding venue and a lovely place to stay over. Really lovely room, clean and very well presented. A lovely breakfast buffet. The staff were all very friendly and attentive."

"Very comfortable and friendly"

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...