Khách sạn West Heath

"The room was very clean and the staff was lovely"

"Great welcome, great service throughout. Spacious room, clean and very functional."

"Nice enough it’s a room at the services, would use again"

"This was one of the prettiest places we've ever stayed in. Breakfast was delicious and personalised, wonderfully renovated pub and hotel rooms. Staff were really friendly and great pub to enjoy a drink or eat in. Comfortable, quiet and extremely relaxing with added bonus of bath and sash windows which opened to look out at the front of the property. PERFECT!!"

"The room was large and spacious with everything we needed including a coffee machine The parking was easy and the breakfast was just what we needed the following morning."

"Good food and drink. Comfortable room."

"Nice homely pub with rooms.Very quiet and convenient for Newbury.Good breakfast"

"Rooms were nice and clean, check in swift and staff friendly. Had the worst nights sleep of my life though. Had to move rooms at 12am as couldn’t get to sleep in my first room due to a constant drone sound from a pump in the building. Reception staff moved me immediately. Finally settled down in the new room only for the fire alarm to go off at 2am. I’m sure my experience would’ve been fine had it not been for those problems"

"Beautiful hotel and amenities."

"We loved the older Country Club charm. It was beautiful to look out at the water from our room and walk to the castle ruins. The dining is charming as well! Great spot for quietness. We will come back!"

"The hotel was good but staff not overly ready to help. Car electric charging was good"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"Very comfortable and friendly"

"Francesca was very helpful, I could store my bags, lovely old but modernly convienienced hotel."

"Had dinner here, the steak and chicken were great!"

"Pool"

"Love the location and the excellent service, it's a lovely place to stay. However sadly our toilet wouldn't flush properly."

"The hotel was very practical and clean. The breakfast was ok and food selection was limited but as you expect. The stand out point was the professionalism and courtesy of the staff who couldn’t do more for you."

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...