Khách sạn Winkburn

"Easy Parking, Very nice staff, Shame there was no Breakfast."

"Having stayed a few times over the years we knew what to expect . As usual all the staff were helpful and cheerful. However we stayed in room 6 overnight on a very hot day and night so the room was very uncomfortably hot and made sleeping a problem. We did notice there was an air conditioning unit in the ceiling which was not operating and there was no way to control it. Very disappointing, it would have made a big difference on such a hot night. Nevertheless we look forward to our next stay,...

"A very nice B&B in a peaceful location and a pub is just a walking distance away! There is a court yard within the compound where one can relax. We enjoyed our one night stay here and enjoyed our full English breakfast. Thank you."

"Big clean rooms and the breakfast was very good. Lovely staff"

"Good value for money, polite, helpful and smiling staff. Plenty of parking, comfortable rooms and bathroom. Pub next door also ideal."

"All good"

"Lift out of order. Pool spa out of order. Room and bathroom very tired. Room layout was like something was missing. Bed uncomfortable. Only upside was free water and 2 packets of biscuits."

"Friendly staff, nice facilities."

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"Everything was excellent."

"We booked about a year in advance as we wanted to be in the area for our son’s wedding the next day. We paid top price but didn’t get a top hotel! Our bath panel had been severely damaged by water and whilst the aircon cooling worked well it was like having a tractor in the room! Service in the restaurant was good however our main courses were really poor. We had a tough as old boots sirloin steak and I had the worst fish and chips I’ve ever had in a restaurant. All was reported to both the...

"Great for a nights stay although the receptionist didn't have a clue about anything. ❌️ *No early check in as requested. *No twin beds as requested we got a double bed with two mattresses (which were not comfy at all) *No sockets next to the bed. ✅️ *easy access to many attractions *Easy parking *Lovely bar area *Very clean Definitely would stay again 👍"

"Lovely spacious room with milk in a fridge and real coffee bags. Comfy bed and super shower. Breakfast was a help yourself to croissant and butter. Would've been good to have had a more healthy option. Such as fruit and/or yogurt in the fridge. Only issue really was the wifi. Couldn't get the TV to work in the morning, and in th3 evening it dropped out a lot. Other than that it was a very comfortable stay. Thank you."

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

"Stayed 2 nights visiting family. Ate breakfast and evening meals each day of our stay. Beds so comfortable, air con worked well, quiet room. Restaurant was excellent, food very reasonably priced, served up quickly by very very friendly staff. The Manager and Bar Manager were fantastic a credit to Marston’s. All the waiters and waitresses were amazing. Will definitely return."

"We were put in the annex roof room which had suffered earlier water damage. While we understand that Victorian houses are not the same as today's the stairs were extremely narrow and dangerous, especially when carrying suitcases. The windows also need replacing, the double glazing was a manual effort"

"Accommodation was okay. Some areas a bit tired looking but generally clean and well kempt. The ladies on reception went above and beyond to make our stay comfortable. Always a smile for anyone they met. They are a credit to Days Inn. Major gripe is that parking is charged at £5 per night on top of the rate. The car park is clearly theirs and only a few vehicles parked there overnight. I have a blue badge, parked in one of the disabled bays throughout our stay. There was no concession for this...