Khách sạn Wylam

"The hotel is a delightful experience. It is in a quiet location overlooking Chester-le-Street, but within walking distance of the town and Riverside Park. The room was comfortable and clean. The decor is in keeping with the theme of the castle, and well maintained. Reception, bar and restaurant staff are very friendly and helpful. Breakfast choices are extensive and the restaurant caters for vegan and GF diners. Lumley Castle is my first choice for staying in the Newcastle area; it never...

"This hotel is in desperate need for refurbishment. The fixtures and furniture is dated and the building itself is so old that you. It think it’s a hotel. The room I got given had a non functional AC. The telephone connection in the room was non functional too. There was no water bottle in the room. You have to buy it!!! The hotel staff had left the room windows, I suppose because the AC wasn’t working. I would not recommend this to anyone."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Good value for money"

"First visit to Bowes incline and won't be the last.If it was on 4 in bed program I could be hyper critical on a couple of issues but I'm not.I always give a fair and balanced review's and this is what I'm doing,first impression of hotel was clean and well maintained,staff on reception were friendly and welcoming explained breakfast set up and evening meals.rooms are small but cozy for two and well appointed .can get a bit noisy in morning when people going for breakfast with doors...

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"Once again a great stay, room was clean and sylish , walk in shower ,free parking and pub and restaurant next door ideal for us !!"

"Room was looking very tired needs refurbishment basin in bathroom would not empty plug was stuck!!!when opening bathroom door handle bang shower door in spite of stopper fixed to floor, appreciate free "cookie" but could not make cup of tea as no milk in room,"

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"Staff were friendly. Reception/breakfast/bar area was air conditioned."

"Parking was good, reception staff very helpful, room & bathroom clean & bed comfortable. There were a couple of areas with room for improvement. The curtains had come off the rail near the closure on one side so it let the early morning light in. A small bottle of water in the room, particularly in the heat would have been appreciated. All in all a good stay."

"While we were only there for one night it was a treat to be able to have gotten one of the few rooms within the castle itself. The staff were very attentive and helpful. The food was delicious and they were very accommodating to my husband's dietary limitations. The only thing they forgot was having my bear knight and chocolates ready in my room but that's just a minor thing and I did ask for it just the day before so not a big deal once I asked."

"It was fine for one night to catch early morning flight. Room/bathroom dated but clean."

"I have now stayed here a couple of times. Lovely inn, great food offering, the rooms are clean and the staff are friendly. Look forward to my next visit"

"Fantastic staff and place to stay"

"Clean room and helpful staff. 20 minute walk to downtown Newcastle but was nice to be away from the traffic. Would stay again"

"Very helpful staff, an excellent breakfast and situated in a lovely rural location."

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."