Search Hotels Near York City Walls, York

"Staff great, room not so. Having ascertained that all rooms have a shower, I was very disappointed with the shower in the room. I have mobility issues but do not require an accessible room The shower was 1m deep, 2m across and only had a glass screen, no door. Grab handle was on the opposite wall and not accessible for getting in or out. A simple grab handle to enable safe egress after showering is all that these showers need to make them better. Even people without mobility issues would have difficulty. My husband had to help me out. The bed was too low. apparently some people in the past complained about them being too high so the height was reduced. Very difficult for me to get up from. All in all, I'm not impressed and will not be using your brand again. "

"Great location, parking 2 mins walk away. Staff are fantastic! Great choice of breakfast options. Highly recommend "

"Always enjoy staying here. Had a ground floor room overlooking the river. Slept like a baby. Great staff, great location. Will keep returning "

"Straight from the off the staff were so friendly & helpful (all staff appeared to multi-task, one minute booking guests in, then serving drinks, putting luggage in luggage room. Our rooms were beautifully clean, the beds comfortable & pillows nice & soft, just as I like them. The hotel was busy but wonderfully peaceful. Our breakfast was amazing - a wonderful selection of cereals, fresh fruits, dried nuts & seeds plus two types of yoghurt. There were meats & cheeses & Danish pastries. For those preferring a cooked breakfast there were enough items to make up a full English. Lots of different fresh breads to toast. There was fresh flavoured water & cordials & a great variety of teas & coffee. On checkout the receptionist took our bags off us to store & also booked a taxi to the station for us. Couldn't have asked for a better stay & we'll definitely be back 👍"

"Great location amazing staff! "

"Perfect for the city centre to get to all the bars and restaurants on foot we chose a river view and a high floor had a view of the minster the staff were great helping you with everything definitely going back "

"Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement "

"Excellent location, really close to the station and just over the bridge from the city centre. Good breakfast, including the 'trademark' waffle maker. We were in a wheelchair accessible room that was spacious but the bathroom had incomplete grab rails and a slightly strange design that would make it much harder for an independent wheelchair user to use the shower - ask for photos before you book to check it will meet your needs."

"Toilet made a terrible noise when refilling, room next door's toilet made the same noise which could be heard through the walls. On site parking was very expensive at £19 a day. Staff were great. Rooms were very pricey."