Khách sạn Zona Hotelera , Tulum

"Betty was incredible, she was full of honest and helpful suggestions and super kind. All the staff were great. We have been to Tulum several times and the location of the hotel is pretty good, the walk to the better parts of the street side is not too long and the walk on the beach side is great."

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!"

"The hotel has a welcoming infrastructure in every way, the staff is very professional and they make the stay an unforgettable experience"

"The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days."

"The Ola suite was perfect! Just steps to the ocean and we even slept with the doors wide open to enjoy the ocean breeze and sound of waves all night. We felt very safe. The breakfast and lunches we had there were excellent! They brought us food and drinks to our cabana, the beach bed and the pool. They all went above and way beyond to take care of us. They even went to the pharmacy for us. Rooms were cleaned every day. It really was the perfect relaxing paradise we were looking for. The view was...

"Beautiful , very calm and peaceful !"

"Absolutely serene, peaceful little cabin… Such a wonderful experience."

"This is a magical property staffed by the kindest and most attentive people. This was our 3rd stay and it continues to be as good, if not better than when it opened around 2019."

"I loved my stay! My room had an amazing view and was so pretty!...every day enjoyed the sunshine...The staff was super nice! Ale was very kind and professional. I would love to come back!"

"The view was amazing. The room is just like in the pictures. Its a real palm roof which is good and bad. We went in May and it was HOT!! The only thing we didn't care for was the heat, the poor lil AC didnt do anything to cool the room down. Other than that. Beautiful rooms, the staff was amazing, I wanted to take them home with me. It felt close to civilization and just far enough to be left alone. Wish we could have stayed longer"

"Best stay!!! Loved the staff , loved the vibe!! Unfortunately i did go when the seaweed was at its fullest but i already knew so we planned to go to a cenote beach club and a lagoon and was amazing. Food is absolutely delicious at Tago and they have a Sushi restaurant there too that I highly recommend. Such an oasis and tranquility. Rooms were gorgeous and the vegetation around was so beautiful. Highly recommend this place, definitely will be coming back!!"

"Creo todo bien "

"GREat place"

"Unfortunately, our experience did not fully match expectations. One of the pools was out of service and appeared neglected, and the beach conditions were very poor due to excessive seaweed, making the water unusable during our stay. We understand seaweed can be seasonal, but better upkeep and communication would have helped. So we ended up cutting our vacation short"

"Todo el personal esnsuper amable, podimos hacer check casi 2 hrs antes y eso se agradece. El lugar esta deteriorado por las condicoones climaticas pero enngeneral esta limpio y ofrece las comodidades básicas "