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"Breakfast fresh and tasty Loved the variety of soups and fresh fruit Clean room comfy bed "

"Breakfast buffet was excellent. The access to the beach as well was very convenient."

"We had an absolutely unforgettable stay - truly a WOW experience from start to finish. What stood out most was the incredible level of hospitality. Every single interaction felt genuine, warm, and thoughtful. The team went above and beyond to make our family feel comfortable, relaxed, and genuinely cared for - especially traveling with young kids, which isn’t always easy. A very special thank you to Hanif, Adit, Dedi, Tahlia, Hardi Putra, and Agus - you all made such a lasting impression on us. Your attentiveness, kindness, and attention to detail did not go unnoticed. Whether it was remembering our preferences, helping with the kids, or simply greeting us with a smile every day, you elevated our entire experience. The service here isn’t just good - it’s exceptional. It feels personal, heartfelt, and consistent across the board. This is what true hospitality looks like. We leave with amazing memories and will absolutely be back. Highly, highly recommend!"

"The pool and outside area is stunning, the gardens are beautiful and the property is right on the beach front which is amazing, the sunsets every night was a highlight. The staff all very friendly and welcoming. One disappointment was the initial room I was put in I had to change to a different one as there was a smell I believe from the aircon which wasn’t nice. Second room ok. Rooms are big with balcony just slightly worn. The entrance to hotel is great and it only took me 15/20 mins to get to the airport which is also convenient. "

"Grt breakfast "

"‏very sweet stay and nice hotel Breakfast is marvelous Alot of variety Thank you "

"Very clean and modern hotel. Staff very friendly. A little far away from Seminyak than we would have liked but not too far in the grab. Lovely pool but not much shade options. Breakfast is ok. They serve filter coffee but expensive charge for lattes or cappuccinos which I was shocked at for the standard of hotel. Some I’ve stayed in have that as part of the breakfast service. No signs or menus to say it was chargeable either. "

"We’ve stayed at several hotels in Nusa Dua, and this property has the best beach promenade by far: long, well-maintained, and with comfortable loungers that feel inviting. There are also excellent facilities for families with kids. The main downside is that the rooms and buildings are really old. If you are particular about not staying in an older hotel, this may not be for you. For the Palace Club Lounge: there was construction near the private pool, so we didn’t use it much. The dedicated beach area for club guests is a nice touch. However, the high tea and cocktail food was disappointing (I only had the nuts). Wine selection is local, while spirits are standard. Service in the lounge was good. The main buffet breakfast can get hectic, so the quieter club breakfast may suit some guests. The lobby museum area is impressive, but staff were unhelpful. On March 31 at 3:00pm, we went for the scheduled ketupat-making (2–4pm) but were told it was cancelled due to “banana leaves not being good.” This should not be listed if it cannot run. At the same time (March 31, 3:00pm, Bale Banjar), when we asked to use the PlayStation, staff said she didn’t know how to operate it. When we asked for help, she said the person was out for lunch and would only return at 5:00pm (a two-hour lunch break at 3pm, which felt unreasonable). Finally, on April 1 at 9:30pm at the open lobby bar, it was very difficult to get a waiter’s attention."

"Beautiful location. Excellent amenities. Comfortable beds and services. Multiple restaurants to choose from."