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"The rooms are very large and spacious, very clean. The beds are super comfortable with lovely pillows and nice quality linen. The bathrooms are large and clean with quality toiletries and ample towels provided. The property is very large with many beautiful pools to swim in and located right on the beachfront. The breakfast is delicious providing loads of variety."

"We stayed in Alila Ocean suite. The view was amazingly unforgettable! Room is spacious. But the lights controls were a little confusing. And the temperature control in the shower room was a tad difficult to navigate. Wifi can be a bit sketchy. But all these is compensated by the outstanding customer service and the view that greeted us everyday. Seasalt was beyond fabulous. Shoutoutb to all the smiley and warm staff , especially Dera and Rai. Though building feels dated, it is generally well maintained. I would love to go back again, and stay at room 316!"

"Hi I didn’t know what to expect when I booked the garden view room for 3 nights but wow was I surprised talk about value for money only issues we had 3 nights went to quick should have been 7 nights minimum Prama right on the beachfront staff are excellent "

"Pros: Location and the Pool. Walking distance to Waterbom and other amenities in heart of Kuta. Kids lived the pool and the slides. Rooms were clean and neat. Staff was very friendly Cons : Breakfast was a miss. Coffee machines make really bad coffee, brista coffees are not much better. Kids club is paid activity. Had to pay to hire a swimming floatie for my 6 yr old. Probably would not have felt this way if we didn't moved from a different hotel. "

"The room was at very basic condition, leaking shower tap and basin. The staff were great, room service and reception were great. The main pool is beautiful and clean but the infinity pool wasn't great specially with supper slippery area around the pool. The break fast at international restaurant was great. Japanese restaurant was perfect. Indian restaurant were bad. The Soho bar staff and service was trouble. The beach was much more better than what I was expected. "

"Clean room / staff / Breakfast / Outdoor pool / beach club / all the hotel Excellent and perfect "

"The check in/out desk was manic. the lines were 5 people deep for all three staff. The room itself was noticeably smaller than it appeared on the website. We booked two family rooms side by side for our group of five. The air-conditioning in one room struggled the entire stay, although the other room was fine. The TVs were very small with no decent channels, and none of them were smart TVs — which really should be standard these days. We stayed during Nyepi Day, and the food/menu was honestly terrible. We paid an exorbitant amount for food that was virtually inedible and ended up spending nearly $100 on instant noodles from the mini-mart inside the hotel just so we had something we could eat. For a hotel marketed with a Western theme, the least they could do is offer food that guests can actually enjoy. The spa was the most expensive spa I have gone to in Bali and the massage left me with more pain than relief. Overall, nice and clean but totally not worth the cost."

"Breakfast was great."

"Holiday Inn Resort is more beach front than Express but still clean and nice."